Technical Account Manager
7 days ago
We are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing consultative architectural and operational guidance to our customers, helping them achieve the greatest value from AWS.
Key Responsibilities- Provide tailored engagements to customers, including Strategic Business Reviews, Security Improvement Programs, and Well-Architected reviews
- Consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS
- Develop close relationships with customers to understand their business and technical challenges
- Travel 10% or more as needed to meet with customers and provide support
- Bachelor's Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience
- 2+ years of technical engineering experience
- Experience in Information Technology operations
- Bilingual in English and Mandarin
- Experience as a technical lead, internally or externally in a customer-facing role
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
- Master's Degree or PhD in Engineering or a related STEM field
- Background in a 24x7 operational services or support environment
- Hands-on experience with AWS services and/or other cloud offerings
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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