Implementation Specialist

5 days ago


Dallas, Texas, United States Scribe Full time
Job Summary

We are seeking a highly motivated and organized Implementation Specialist to join our team at Scribe. As an Implementation Specialist, you will play a critical role in implementing new clinics and providers, developing Clinic Manuals, and ensuring the highest quality training for scribe trainees.

Key Responsibilities
  • Implement new clinics and providers, ensuring seamless integration into our existing operations
  • Develop and maintain Clinic Manuals for new providers, ensuring accuracy and consistency
  • Provide superior customer service to physicians, PAs, and clinic leaders throughout the program set-up phase
  • Ensure proper hand-off to the Area Supervisor once the implementation phase is completed
  • Coordinate with the Director of Operations and Area Supervisors regarding performance, disciplinary issues, and corrective actions
  • Coordinate training for all new trainees, ensuring they have the necessary materials and support
  • Evaluate training progress and provide regular status updates to the Director of Operations and Area Supervisors
  • Monitor trainees' training progress and provide feedback to trainers
  • Participate in meetings and provide valuable feedback to the Director of Operations
  • Assist with program set-up logistics, including IT access and compliance audits
  • Develop training materials for various specialties
  • Ensure compliance to time and attendance policies
Requirements
  • Demonstrate ability to anticipate and solve practical problems or resolve issues
  • Demonstrate computer literacy and ability to learn new systems
  • Be self-directed, energetic, motivated, driven, and humble
  • Demonstrate ability to be an effective team leader and communicator
  • Demonstrate ability to communicate orally or in written form effectively
  • Up to 50% travel required
What We Offer
  • Competitive hourly rate between $13 - $16/hour based on experience and availability
  • Opportunity to work with a dynamic and growing company in the medical field
  • Professional development and growth opportunities


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