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Salesforce Implementation Specialist

2 months ago

Dallas, Texas, United States Daltile Full time
About the Role

We are seeking a highly skilled Salesforce Implementation Specialist to join our team at Daltile. As a key member of our sales technology team, you will be responsible for implementing and optimizing our CRM systems to drive business growth and improve sales performance.

Key Responsibilities
  • Implement and Configure Sales Technology Solutions: Assist in the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
  • CRM Administrative Functions: Responsible for CRM administrative functions including, but not limited to customer support, user management, data management, reports, and dashboards.
  • Collaborate with IT Teams and Vendors: Collaborate with IT teams and vendors to ensure the successful deployment and integration of sales technology tools.
  • Analyze Sales Data: Analyze sales data to identify trends, patterns, and insights that can inform sales strategy and decision-making.
  • Optimize Sales Technology Solutions: Work with IT teams and vendors to optimize the configuration and customization of sales technology solutions.
  • Identify Opportunities for Process Improvement: Identify opportunities to streamline and automate sales processes through the use of technology.
  • Collaborate with Cross-Functional Teams: Collaborate with cross-functional teams to implement process improvements and automation initiatives.
  • Work on Projects and Assignments: Work on projects and assignments as part of a large work team.
  • Perform Accurate Analyses: Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts.
  • Apply Functional Knowledge: Effectively apply functional, process, and procedural or technical knowledge to address business challenges.
  • Conduct Analysis and Integration: Conduct analysis, integration, and coordination of various elements in assigned area of supporting supply chain.
Requirements
  • Bachelor's Degree: Bachelor's degree in a related field.
  • Relevant Experience: 2-4 years' relevant experience OR equivalent combination of education and experience.
  • CRM Experience: Experience in CRM systems, preferably Salesforce.
Competencies
  • Strong Knowledge of Technical Principles: Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
  • Highly Analytical: Highly analytical.
  • Excellent Communication Skills: Excellent communication, problem solving, and organizational skills.
  • Able to Multitask: Able to multitask, prioritize, and manage time effectively.
  • High Level of Integrity: High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in Microsoft Office Suite: Proficient using Microsoft Office Suite products, and Salesforce.