Senior Human Resources Manager

2 weeks ago

Philadelphia, Pennsylvania, United States University of Pennsylvania Full time
University Overview

The University of Pennsylvania, a prominent private employer in Philadelphia, stands as a global leader in education, research, and innovation. This prestigious Ivy League institution consistently ranks among the top 10 universities in the annual U.S. News & World Report survey.

Penn encompasses 12 esteemed schools that offer opportunities for undergraduate, graduate, and continuing education, all shaped by its unique interdisciplinary approach to scholarship and learning.

As an employer, Penn has received national recognition on numerous occasions, with the latest accolade from Forbes, naming it one of America's Best Large Employers.

Penn provides a distinctive working environment within the vibrant city of Philadelphia.

The University is located on a picturesque urban campus, offering easy access to a variety of educational, cultural, and recreational activities.

With its rich historical significance, lively cultural scene, and diverse atmospheres, Philadelphia is an ideal place to live and work.


Penn offers a competitive benefits package that includes comprehensive healthcare and tuition benefits for employees and their families, generous retirement plans, a wide array of professional development opportunities, supportive work-life benefits, and extensive health and wellness programs.

Position Overview

As part of the Facilities and Real Estate Services (FRES) division, the Associate Director of Human Resources plays a crucial role in delivering a comprehensive range of human resource services. This includes areas such as compensation, staffing, training and development, employee relations, benefits administration, policy development, and organizational planning.

Reporting to the Director of Human Resources, the Associate Director is tasked with maintaining and enhancing effective procedures and programs that support the daily operations of the FRES Human Resources function.

The role encompasses support for the entire employee life cycle, including:

  • Talent acquisition processes (sourcing, employer branding, recruitment, onboarding, and orientation)
  • Talent management processes (compensation, performance management, employee relations, staff development, retention, and offboarding)

There will be a special emphasis on diversity, equity, and inclusion (DEI) initiatives, as well as enhancing employee engagement within HR programs and processes.

The Associate Director will ensure that HR operational performance goals are met or exceeded through diligent monitoring, analysis, and improvement of key performance indicators.

Additionally, the Associate Director will identify operational challenges within HR processes, propose solutions, and foster knowledge and utilization of HR services among staff.

Independently, the Associate Director will provide guidance to the HR team, supervisors, and employees in various functional areas of human resources and the employee life cycle.

Moreover, the Associate Director will assist in the communication and implementation of organizational HR procedures and programs, ensuring compliance with university, local, state, and federal labor laws.

Qualifications

A Bachelor's degree coupled with 3-5 years of relevant experience or an equivalent combination of education and experience is required; 5+ years of related experience is preferred.

Candidates should possess direct human resources experience and extensive knowledge of HR policies and systems, with strong expertise in recruitment, compensation, and employee relations.

Experience in developing and delivering training on various topics is essential.


Applicants must demonstrate a high level of customer service, excellent verbal and written communication skills, exceptional interpersonal abilities, and an ethical mindset. Attention to detail, intermediate proficiency in Microsoft Office, and familiarity with HR software (Workday is a plus) are also required. Experience in handling confidential information and sensitive matters with tact, diplomacy, and professionalism is crucial, along with strong problem-solving and conflict resolution skills.

A comprehensive understanding of state and federal employment laws is mandatory. Certifications such as SHRM, HRCI, or other HR-related credentials are advantageous.


Benefits Overview

Penn offers a robust benefits package, including health, life, and flexible spending accounts, comprehensive medical, dental, and vision insurance, as well as generous retirement plans.

Employees also enjoy substantial time away from work, long-term care insurance options, wellness resources, and professional development opportunities.

As a member of the Penn community, employees have access to a wealth of university resources, cultural activities, and discounts on various services.

Penn is committed to supporting faculty and staff in balancing work and personal life through flexible work options and various support programs.

Join us in fostering a diverse and inclusive community that values the unique contributions of all individuals.

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