Enterprise Renewal Sales Specialist
4 days ago
At Adobe, we're passionate about empowering businesses to create exceptional digital experiences. As an Enterprise Renewal Sales Specialist, you'll play a critical role in driving revenue growth and customer satisfaction by renewing and upselling Enterprise Term License Agreements (ETLA) with our existing customers.
Key Responsibilities- Drive and close renewal opportunities and upsell in the Strategic Commercial Enterprise space for our ETLA program
- Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes
- Drive DX Customer Retention using customer insights, usage, understanding of business issues and company objectives
- Leverage Mutual Action Plans to drive on-time renewals
- Effective planning skills to plan out customer renewals and timelines throughout the FY
- Time management: Will work closely with Account Directors and Product Specialists to strategically plan customer retention and growth plans within each existing Adobe relationship
- Add additional growth to every renewal as well as uncover growth opportunities beyond the current Adobe relationship
- 3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success
- Prior account management experience around the renewal of Enterprise Agreements, including understanding customer use cases, product usage, and legal terms
- Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required
- Excellent communication and interpersonal skills. Must be an active listener
- Experience in prospect to closure and holding quota for your own territory
- Accurately forecast and manage pipeline on a monthly and quarterly basis
- Keep accurate and up-to-date records of all deals in the CRM system
- Highly organized with the ability to work in a fast-paced environment
The U.S. pay range for this position is $75,500 -- $138,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
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