Enterprise Renewal Sales Specialist

4 days ago


New York, New York, United States Adobe Full time
About the Role

At Adobe, we're passionate about empowering businesses to create exceptional digital experiences. As an Enterprise Renewal Sales Specialist, you'll play a critical role in driving revenue growth and customer satisfaction by renewing and upselling Enterprise Term License Agreements (ETLA) with our existing customers.

Key Responsibilities
  • Drive and close renewal opportunities and upsell in the Strategic Commercial Enterprise space for our ETLA program
  • Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes
  • Drive DX Customer Retention using customer insights, usage, understanding of business issues and company objectives
  • Leverage Mutual Action Plans to drive on-time renewals
  • Effective planning skills to plan out customer renewals and timelines throughout the FY
  • Time management: Will work closely with Account Directors and Product Specialists to strategically plan customer retention and growth plans within each existing Adobe relationship
  • Add additional growth to every renewal as well as uncover growth opportunities beyond the current Adobe relationship
Requirements
  • 3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success
  • Prior account management experience around the renewal of Enterprise Agreements, including understanding customer use cases, product usage, and legal terms
  • Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required
  • Excellent communication and interpersonal skills. Must be an active listener
  • Experience in prospect to closure and holding quota for your own territory
  • Accurately forecast and manage pipeline on a monthly and quarterly basis
  • Keep accurate and up-to-date records of all deals in the CRM system
  • Highly organized with the ability to work in a fast-paced environment
Compensation

The U.S. pay range for this position is $75,500 -- $138,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.



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