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Customer Support Specialist

2 months ago

Lanham, Maryland, United States Level One Personnel Full time
Position Available at Level One Personnel

Job Title: Customer Support Specialist

Compensation: $17.50/hour for Non-Bilingual, $18.50/hour for Bilingual (English/Spanish)

Work Schedule: Full-Time, Monday to Friday

Employment Type: Permanent

Location: Remote

Key Responsibilities:

  • Handle incoming and outgoing customer communications in the support center
  • Respond to customer questions and escalate concerns as necessary
  • Process payments and manage transaction tasks

Qualifications:

  • Fluency in English and Spanish for Bilingual roles
  • Exceptional attention to detail and ability to meet deadlines
  • Minimum of 2 years of experience in an office environment
  • Proficient in Microsoft Word and Excel
  • Collaborative team-oriented mindset

Desirable Skills:

  • Experience in a call center setting
  • Typing proficiency of 40 WPM

Level One Personnel is committed to equal opportunity employment and aims to provide exceptional staffing solutions. Our rigorous applicant evaluation process ensures that only the most qualified candidates are aligned with our clients' requirements.