Client Intake Coordinator for Addiction Services

2 weeks ago

Laguna Beach, California, United States SoCal Detox Full time
Job Overview

Salary: Annual Salary DOE

POSITION SUMMARY

The Admissions Coordinator plays a vital role in our organization by engaging with potential clients through our esteemed treatment partners and marketing channels. This position is responsible for managing client intakes while upholding the integrity of our partnerships and the SoCal Detox brand through advanced communication and interpersonal skills. The Admissions Coordinator collaborates closely with senior management to assess client eligibility for admission and ensures a seamless transition for clients and their families regarding care continuity and financial responsibilities.

Key Responsibilities:

  • Oversee the intake process for clients, addressing logistics, availability, and transportation in collaboration with facility leadership.
  • Facilitate timely coordination of all Verification of Benefits (VOB) with the billing coordinator.
  • Conduct pre-admission assessments to gather information on drug use history, treatment background, and medical conditions.
  • Collect necessary client insurance deductibles and co-payments.
  • Screen clients for any history of violence or sexual offenses.
  • Ensure clients meet the admission criteria established by SoCal Detox and our medical team.
  • Coordinate essential information with Utilization/Concurrent Review Specialists and billing personnel.
  • Prepare weekly and monthly reports detailing client intakes and discharges.
  • Manage client payments in accordance with company policies, HIPAA regulations, and applicable laws.
  • Establish client payment plans and track scheduled payments.
  • Generate leads and establish connections with new treatment partners while engaging in outreach efforts.
  • Be available for emergency and crisis situations as needed.
  • Handle incoming intake and SEO calls around the clock.
  • Collaborate with facility staff, family support systems, and community resources to ensure quality client care and continuity.

Required Competencies:

  • Ability to build and maintain collaborative relationships with clients, families, treatment partners, and healthcare professionals.
  • Strong interpersonal skills to foster positive interactions with clients and their families.
  • Capability to develop and maintain tracking systems for intakes, partnerships, and financial data.
  • Ability to assess and enhance the effectiveness of outreach initiatives.
  • Effective communication skills to convey program dynamics and a culture of care.
  • Excellent time management, organizational skills, and the ability to work independently.

Educational Background:

  • Bachelor's degree preferred or equivalent experience in the addiction field.
  • Relevant certifications such as CAADAC, CADC, or CADTP are preferred.

Experience:

  • A minimum of 2 years of experience in addiction and mental health or related human services is preferred.

Technical Skills:

  • Proficiency in Microsoft Office Suite, Google Sheets, and similar software.
  • Experience with KIPU Systems Client Management Software is preferred.
  • Familiarity with Converge, Call Tracking Metrics, and eligibility software is a plus.

Certifications & Licenses:

  • Valid Driver's License.
  • CPR/First Aid certification.
  • Drug and Alcohol Counseling Credential or Internship is preferred.

Additional Requirements:

  • Negative TB test results within the past year.
  • Medical clearance to work within the past year.
  • Ability to pass pre-employment and random drug screenings.

Physical Demands:

  • Ability to lift and carry up to 20 lbs.
  • Moderate frequency of computer keyboarding and monitor viewing.

WORK ENVIRONMENT

This role involves working onsite at a residential detox facility, in a corporate office, and in mobile settings with 24-hour availability. The work environment may include emergency and high-stress situations, with varying noise levels depending on the setting.

  • Admissions Manager for Addiction Services

    2 weeks ago

    Laguna Beach, California, United States SoCal Detox Full time

    Job OverviewSalary: Annual Salary DOEPOSITION SUMMARYThe Admissions Coordinator plays a vital role in the treatment process by engaging with potential clients through our esteemed treatment partners and marketing initiatives. This position is responsible for managing client intakes while upholding the integrity of the SoCal Detox brand through advanced...

  • Intake Assessment Coordinator I

    2 weeks ago

    Long Beach, California, United States Tarzana Treatment Center Full time

    Job OverviewPosition Title: Intake Assessment Coordinator IPOSITION SUMMARYWe are looking for a dedicated and qualified Registered or Certified Counselor to become a vital part of our Intake and Assessment team within a residential Substance Use Disorder (SUD) program. We highly encourage candidates with experience in serving underserved communities to...

  • Litigation Client Intake Coordinator

    2 weeks ago

    Huntington Beach, California, United States Law Office of Kyle Gurwell Full time

    Job OverviewAre you passionate about assisting individuals during challenging times? Do you aspire to advocate for justice and fairness on behalf of others?We are a dynamic law firm specializing in Family Law, Business Litigation, and Consumer Protection, poised for significant growth. We are seeking a skilled litigation intake coordinator/receptionist to...

  • Assessment Coordinator

    6 days ago

    Long Beach, California, United States Tarzana Treatment Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Intake Assessment Specialist I to join our team at Tarzana Treatment Centers, Inc. This is a full-time position that requires a strong understanding of addiction treatment and a commitment to providing exceptional customer service.Key ResponsibilitiesConduct thorough intake assessments of clients...

  • Litigation Client Intake Coordinator

    1 week ago

    Huntington Beach, California, United States Law Office of Kyle Gurwell Full time

    Job OverviewAre you passionate about assisting individuals during challenging times? Do you aspire to advocate for justice and fairness?We are a dynamic law firm specializing in Family Law, Business Litigation, and Consumer Protection, currently experiencing significant growth. We are seeking a skilled Litigation Intake Specialist/Receptionist to provide...

  • Substance Abuse Admissions Specialist

    2 weeks ago

    Laguna Beach, California, United States SoCal Detox Full time

    Job OverviewSalary: Annual Salary DOEPOSITION SUMMARYThe Admissions Coordinator plays a vital role in the treatment process by engaging with prospective clients through our esteemed treatment partners and marketing initiatives. This position is responsible for managing client intakes while upholding the integrity of the SoCal Detox brand through effective...

  • Client Services Coordinator

    2 weeks ago

    Long Beach, California, United States ICAN California Abilities Network Full time

    Job OverviewICAN Supported Employment ProgramPosition Summary:The Case Manager plays a crucial role in the administration of client services within the Supported Employment Program. This position is dedicated to ensuring that clients achieve their service objectives and personal goals, in alignment with the mission of ICAN. The ideal candidate will be...

  • Litigation Intake Coordinator

    4 days ago

    Huntington Beach, California, United States Law Office of Kyle Gurwell Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Litigation Intake Specialist to join our team at the Law Office of Kyle Gurwell. As a key member of our team, you will be responsible for managing the intake process, ensuring seamless communication with clients, and providing exceptional support to our attorneys.Key...

  • Senior Intake Coordinator

    1 week ago

    Newport Beach, California, United States Omicrown Full time

    Intake Specialist Role at OmicrownWe are seeking a highly experienced Intake Specialist to join our team at Omicrown. As a key member of our organization, you will play a critical role in ensuring potential clients receive the best initial experience with our firm.Key Responsibilities:Manage incoming inquiries from potential clients with professionalism and...

  • Client Services Coordinator

    1 week ago

    Long Beach, California, United States ICAN California Abilities Network Full time

    Job OverviewICAN Supported Employment ProgramPosition Summary:The Case Manager plays a crucial role in the administration of client services within the Supported Employment Program. This position is dedicated to ensuring that clients achieve their individual service objectives and goals, aligning with the mission of ICAN. The ideal candidate will exhibit...

  • Client Services Coordinator

    1 week ago

    Long Beach, California, United States ICAN California Abilities Network Full time

    Job OverviewICAN Supported Employment ProgramPosition Summary:The Case Manager plays a crucial role in the administration of client services within the Supported Employment Program. This position is dedicated to assisting clients in achieving their service objectives and personal goals, aligning with the mission of ICAN. The ideal candidate will be...

  • Litigation Client Services Coordinator

    1 week ago

    Huntington Beach, California, United States Law Office of Kyle Gurwell Full time

    Job OverviewAre you passionate about advocating for individuals facing challenging circumstances? Do you aspire to ensure justice and fairness for those in need?We are a dynamic law firm specializing in Family Law, Business Litigation, and Consumer Protection, poised for significant growth. We are seeking a dedicated Litigation Intake Specialist/Receptionist...

  • Client Services Coordinator

    2 weeks ago

    Newport Beach, California, United States Soto Law Group, APC Full time

    Join the Soto Law Group, APC as we seek a passionate and committed Client Services Coordinator to enhance our team. If you thrive on delivering outstanding client support and have strong communication and problem-solving abilities, we invite you to explore this opportunity. This role is ideal for those with a service-oriented background or individuals...

  • Client Services Coordinator

    2 weeks ago

    Huntington Beach, California, United States BrightStar Care of Huntington Beach, CA Full time

    Immediate Opening:BrightStar Care of Huntington Beach is seeking a dedicated and empathetic Client Care Coordinator to enhance our service delivery.Ideal Candidates Will:Be committed to a career in healthcare rather than just seeking employment.Demonstrate a passion for ensuring clients receive exceptional care.Thrive in a collaborative and supportive...

  • Client Services Coordinator

    1 week ago

    Huntington Beach, California, United States BrightStar Care of Huntington Beach, CA Full time

    Immediate Opening for a Client Care CoordinatorBrightStar Care of Huntington Beach is in search of a dedicated and empathetic Client Care Coordinator to enhance our operations.Key Qualifications:Seeking a meaningful career in healthcare, not just employmentCommitted to ensuring clients receive exceptional careDesire to thrive in a nurturing and collaborative...

  • Client Services Coordinator

    1 week ago

    Huntington Beach, California, United States BrightStar Care of Huntington Beach, CA Full time

    Immediate Opening:BrightStar Care of Huntington Beach is seeking a dedicated and empathetic Client Care Coordinator to enhance our team.Key Qualifications:Desire for a career in healthcare rather than a temporary positionCommitment to ensuring clients receive exceptional careAim to thrive in a nurturing and encouraging workplaceAbility to adapt in a dynamic,...

  • Client Care Coordinator

    4 days ago

    Laguna Niguel, California, United States The McGuire Team of REMAX Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Client Care Coordinator to join our prestigious team at The McGuire Team of RE/MAX. As a key member of our team, you will play a vital role in providing exceptional service to our clients and ensuring a seamless experience throughout the home buying and selling process.Key...

  • Client Service Associate

    2 weeks ago

    Laguna Beach, California, United States Saint Louis University Full time

    Customer Support Specialist - Saint Louis UniversityAt Saint Louis University, we are dedicated to enhancing the Human Experience. As a Customer Support Specialist, you will play a crucial role in delivering exceptional technical support while being part of a vibrant and award-winning company culture.Key ResponsibilitiesIn your daily role, you will:Assist...

  • Client Services Associate

    1 week ago

    Laguna Woods, California, United States Village Management Services, Inc Full time

    Job OverviewPOSITION SUMMARY:Under guidance, responds to resident and organizational inquiries for assistance via phone and in-person; gathers all pertinent information to determine urgency, service type, etc.; inputs data into the computer system; coordinates all internal residential tasks to ensure resident satisfaction; engages in all Customer...

  • Client Services Regional Coordinator

    4 days ago

    Long Beach, California, United States Catholic Charities of LA Full time

    Job SummaryCatholic Charities of Los Angeles, Inc. is a leading human services provider in California, dedicated to supporting individuals and families in need. Our mission is to find sustainable solutions to crises by empowering clients with the tools and resources to achieve self-reliance and long-term stability.This position plays a critical role in...