Litigation Client Intake Coordinator

2 weeks ago

Huntington Beach, California, United States Law Office of Kyle Gurwell Full time
Job Overview

Are you passionate about assisting individuals during challenging times? Do you aspire to advocate for justice and fairness on behalf of others?

We are a dynamic law firm specializing in Family Law, Business Litigation, and Consumer Protection, poised for significant growth. We are seeking a skilled litigation intake coordinator/receptionist to enhance our operations and provide exceptional support to our clients.

Our goal is to ensure that clients emerge from emotionally taxing situations feeling empowered and supported, knowing they had a dedicated team advocating for their interests. As we expand, we require a Litigation Intake Coordinator/Receptionist who can seamlessly integrate into our fast-paced environment.

If the following resonates with you, this role may be ideal:

  • You excel at organizing information and creating structured outlines.
  • You can identify opportunities for improvement in chaotic situations.
  • You understand the importance of persistence in communication.
  • You approach phone interactions with a friendly demeanor.
  • You possess exceptional scheduling skills and meticulous attention to detail.
  • You are proficient with calendars, emails, spreadsheets, and various online tools.
  • You maintain a calm and professional attitude in all situations.
  • You can efficiently manage multiple tasks and adapt to changing priorities.
  • You view administrative tasks as essential components of your role.

We are committed to fostering growth and development. The ideal candidate will have experience in inbound sales and demonstrate the ability to take initiative and work independently.

This position is full-time, requiring in-office presence for 40 hours per week. Compensation will be commensurate with experience, with potential for increases and bonuses based on performance.

Compensation:

$23 - $27 per hour

Key Responsibilities:
  • Organize documentation and perform data entry in our case management system to facilitate new client onboarding and maintain current client records.
  • Evaluate incoming client inquiries to determine case eligibility while ensuring callers feel valued and understood.
  • Contribute to client acquisition strategies by collaborating with the marketing team on outreach initiatives.
  • Schedule appointments for prospective clients that align with our criteria to optimize attorney schedules and enhance our caseload.
  • Assist with various clerical duties, including transcription, research, spreadsheet management, and email correspondence to promote operational efficiency.
Qualifications:
  • Exceptional communication skills, both verbal and written, with a focus on empathy.
  • Experience with CRM and case management software is advantageous.
  • Prior customer service or sales experience is preferred.
  • Legal experience is highly regarded.
  • Strong data entry, spreadsheet management, and computer proficiency.
About Our Firm

Are you ready to thrive in a diverse and stimulating work environment? Our firm encompasses Family Law, Business Litigation, and a growing Consumer Practice, presenting unique challenges and opportunities daily.

Experience professional development as you assist families, businesses, and consumers in navigating their legal matters. Our collaborative culture promotes mentorship and innovation, encouraging career advancement.

Benefit from the stability of an established firm while enjoying the excitement of growth. We offer competitive compensation, comprehensive benefits, and extensive training programs. Be part of a firm that values your contributions and supports your career aspirations.

Join us in leading the way in legal excellence and innovation.

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