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Litigation Intake Coordinator

2 months ago

Huntington Beach, California, United States Law Office of Kyle Gurwell Full time
Job Description

We are seeking a highly organized and detail-oriented Litigation Intake Specialist to join our team at the Law Office of Kyle Gurwell. As a key member of our team, you will be responsible for managing the intake process, ensuring seamless communication with clients, and providing exceptional support to our attorneys.

Key Responsibilities:

  • Organize and maintain accurate and up-to-date client files, including paperwork and data entry in our case management system.
  • Screen incoming potential client calls to assess the scope of the firm's services and provide empathetic support to callers.
  • Collaborate with the marketing team to develop initiatives that foster prospective client streams and grow our caseload.
  • Coordinate appointments for potential clients that meet our criteria, ensuring our attorneys' schedules are organized and efficient.
  • Perform various administrative tasks, including transcription, research, spreadsheet management, and email writing, to maintain operational efficiency.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to communicate eloquently and empathetically.
  • Experience with CRM and case management software, as well as strong data entry, spreadsheet management, and computer skills.
  • Previous customer service or sales experience, with a strong ability to think critically and solve problems.
  • Previous legal experience is highly valued, but not required.

About Our Firm:

The Law Office of Kyle Gurwell is a dynamic and growing law firm that offers a unique and engaging work environment. Our firm spans Family Law, Business Litigation, and Consumer Protection, providing diverse and challenging opportunities for our team members. We value professional growth, mentorship, and collaboration, and offer competitive compensation, comprehensive benefits, and robust training programs.