Client Care Coordinator
5 days ago
We are seeking a highly skilled and detail-oriented Client Care Coordinator to join our prestigious team at The McGuire Team of RE/MAX. As a key member of our team, you will play a vital role in providing exceptional service to our clients and ensuring a seamless experience throughout the home buying and selling process.
Key Responsibilities:- Inspections and Property Maintenance:
- Meet with vendors to gather estimates and coordinate repairs
- Attend appointments such as termite/roof inspections, final walk-throughs, and assist with home inspections while noting any concerns
- Prepare properties for photography appointments and showings, including attending photography sessions in the evenings
- Client and Administrative Support:
- Communicate with clients as needed and support department heads with administrative tasks
- Coordinate client gifts for contingency removal and closings, as well as arrange and host past client and community events
- Assist with donation drives, event setups, and prepare Home Anniversary cards/gifts for delivery
- Marketing and Social Media Assistance:
- Help prepare and produce videos for social media content, including open houses, staging processes, and quarterly marketing campaigns
- Manage the inventory of marketing materials such as supplies, signs, lock boxes, and open house items
- Operational and Logistical Tasks:
- Run errands, including checking vacant properties and running supply errands
- Keep the lead database updated post-closing escrow on properties
- Must have a valid Real Estate License
- High school graduate, G.E.D. recipient, or equivalent
- Display strong communication skills, active listening skills, and personal skills
- Experience working in a customer-oriented atmosphere
The McGuire Team of RE/MAX is a top-performing real estate team in the Laguna Niguel market, with over 38 years of unmatched expertise. Our luxury real estate team is known for its exceptional service, proprietary listing system, and exclusive in-house staging company. We are committed to providing our clients with a world-class experience and look for like-minded individuals to join our team.
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