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Client Services Coordinator

2 months ago

Huntington Beach, California, United States BrightStar Care of Huntington Beach, CA Full time

Immediate Opening:

BrightStar Care of Huntington Beach is seeking a dedicated and empathetic Client Care Coordinator to enhance our service delivery.

Ideal Candidates Will:

  • Be committed to a career in healthcare rather than just seeking employment.
  • Demonstrate a passion for ensuring clients receive exceptional care.
  • Thrive in a collaborative and supportive workplace.
  • Adapt well to a dynamic and fast-paced environment.
  • Exhibit outstanding customer service abilities, possess knowledge of medical terminology, and maintain a supportive demeanor towards clients and colleagues.
  • Have prior experience as a Caregiver, CNA, or Medical Assistant (preferred).

Compensation: $21 - $23 per hour, based on experience.

Work Schedule: Monday to Friday, 8 AM to 5 PM.

Benefits Include:

  • Recognized as the #1 Home Health Care Company in the Nation by Forbes Magazine.
  • Awarded #1 Joint Commission Accreditation Enterprise Champion for Quality.
  • Profit Sharing Retirement Plan.
  • Paid Time Off and Vacation.
  • Weekly Pay with Direct Deposit.
  • Supportive Office Team Environment.

Key Responsibilities:

  • Manage scheduling for a diverse range of client cases well in advance.
  • Adapt to the changing needs of clients in a fast-paced setting.
  • Coordinate the scheduling of over 100 caregivers.
  • Engage with clients and staff to resolve various issues effectively.
  • Participate in on-call phone coverage (remote work available).
  • Quickly learn and utilize the scheduling system.

Equal Opportunity Employer: We uphold a policy of non-discrimination against applicants based on race, ethnicity, gender, veteran status, disability, or any other protected class.

Job Type: Full-time

Salary: $23.00 per hour

Additional Benefits:

  • 401(k) Plan.
  • Paid Time Off.

Work Environment: In-person.

Application Requirements:

  • Valid HCA ID#.
  • COVID-19 vaccination status.
  • Prior experience as a Caregiver, CNA, or Medical Assistant.

Education: High school diploma or equivalent (preferred).

Experience: Minimum of 1 year in customer service (preferred).