Client Services Regional Coordinator
5 days ago
Catholic Charities of Los Angeles, Inc. is a leading human services provider in California, dedicated to supporting individuals and families in need. Our mission is to find sustainable solutions to crises by empowering clients with the tools and resources to achieve self-reliance and long-term stability.
This position plays a critical role in connecting families with children experiencing homelessness to essential services through the Long Beach Coordinated Entry System. The Coordinator provides intensive case management, focusing on families with complex needs and helping them navigate the homeless services system to achieve housing stability.
Key Responsibilities:- Provide intensive case management for homeless families, addressing challenges such as homelessness, domestic violence, mental health issues, substance abuse, financial difficulties, and social support needs.
- Manage an assigned caseload of 24 families.
- Screen homeless individuals and families for eligibility and services.
- Develop and implement Individual Housing Stability Plans tailored to each family's needs.
- Maintain updated client records and document all interactions using the DAP (Data, Assessment, Plan) format.
- Conduct follow-up activities to ensure successful implementation of the Housing Stability Plan.
- Assist clients in accessing services such as Interim Housing, Housing Navigation, Time-Limited Subsidies, Eviction Prevention, and CoC-Supportive Housing Programs, as well as referrals to other community agencies.
- Complete Section 8 paperwork and assist clients with the application process.
- Support Community Center operations in a fast-paced environment, ensuring clients receive necessary services.
- Experience working with homeless populations and a solid understanding of the McKinney-Vento Act.
- Proficiency in written and oral communication, with strong computer skills, including Microsoft Word, Excel, Outlook, Clarity, and HMIS.
- Ability to work both independently and collaboratively as part of a multidisciplinary team.
- Bachelor's degree in a related field.
- Three to five years of related experience.
- Comfort in working with clients who have severe and persistent mental illnesses.
- Knowledge of Problem Solving and Diversion techniques for preventing and resolving homelessness.
- Cultural competence and ability to work effectively with diverse populations, including African Americans, Asians, and Hispanics.
- A valid driver's license and reliable transportation are required.
- Experience in completing Section 8 paperwork.
- Previous experience in a similar role in a fast-paced, service-oriented environment.
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