Hospitality Venue Supervisor

2 weeks ago


Indianapolis, Indiana, United States T.G.I. Friday's Full time

About TGI Fridays:
With a rich history of exceptional cuisine, innovative beverages, and a vibrant atmosphere, TGI Fridays has established itself as a beloved destination for social gatherings and casual dining.

TGI Fridays is the largest full-service casual dining restaurant chain globally, boasting over 1000 locations across 61 countries. Since its inception in New York in 1965 and its arrival in Australia in 1995, we have expanded to 20 locations nationwide, consistently delivering the renowned Fridays experience characterized by great American fare, cocktails, and outstanding service.

Our People:
The cornerstone of our success lies in our dedicated team. We are committed to cultivating a workforce comprised of passionate and motivated hospitality professionals who embody our core values.

Our Credo:
• Act with Integrity.
• Lead wherever you go.
• Serve with Care.
• Dream with all your heart.
• Never give up.

Our Values:
• Integrity
• Innovation
• Guest Focus
• Empowerment
• Accountability
• Responsibility
• The Fridays Factor

Position Overview:
TGI Fridays is seeking a Full-time Venue Manager to oversee our restaurant operations.

In this dynamic role, you will be responsible for the daily management of the restaurant, emphasizing exceptional customer service and our signature American hospitality.

This position requires a hands-on leader who can engage with the team, celebrate achievements, learn from challenges, and maintain our unique and enjoyable culture.

Key Responsibilities:
• Lead a team of up to 60 staff across various departments, including the head chef.
• Manage scheduling, on-shift operations, and staff training.
• Oversee stock control and cost management.
• Ensure compliance with OH&S and Food Hygiene standards through regular audits.
• Identify and capitalize on sales opportunities.
• Maintain high standards of service and quality.
• Foster a positive work environment through exemplary leadership.

Candidate Profile:
We are looking for individuals with:
• Proven experience in managing teams, driving sales, controlling costs, and delivering exceptional service in a fast-paced environment.
• Strong leadership skills and a customer-centric approach.
• Relevant qualifications in Hospitality (preferred but not essential).
• A proactive attitude with the ability to work efficiently under pressure.
• A passion for nurturing a supportive and motivating team culture.
• Flexibility to work during peak periods, including evenings and weekends.
• Most importantly, a genuine enthusiasm for creating a welcoming and enjoyable atmosphere for our guests.

Why Join TGI Fridays?
• Attractive management incentive scheme with unlimited profit-sharing potential.
• Continuous professional development opportunities, including renowned training programs and pathways for internal promotions.
• Enjoy discounts on meals.

A robust support system is in place to empower our management team, ensuring you have all the necessary tools to successfully operate the business.



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