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Executive Lounge Host

2 months ago


Indianapolis, Indiana, United States Davidson Hospitality Full time

Position Overview

Are you passionate about the hospitality industry and dedicated to delivering outstanding service? Join our esteemed team as an Executive Lounge Host, where you will embody the essence of luxury and exceptional service. Bring your enthusiasm, energy, and commitment to customer satisfaction to our upscale lounge, and be part of a team that provides personalized service and exclusive amenities to our valued guests.

Key Responsibilities:

  • Warmly welcome and greet guests with professionalism and charm.
  • Deliver tailored service to meet the unique needs of each guest.
  • Organize and maintain the lounge area, ensuring it remains pristine and inviting.
  • Prepare and serve complimentary refreshments and beverages.
  • Provide insightful recommendations on local attractions, dining, and entertainment options.
  • Assist guests with reservations, check-ins, and check-outs.
  • Address guest inquiries and resolve any issues swiftly and effectively.
  • Collaborate with colleagues to ensure a seamless and memorable guest experience.

If you are committed to providing exceptional service and creating memorable experiences for our guests, consider a rewarding career as an Executive Lounge Host within our prestigious organization. Your dedication and enthusiasm will significantly enhance our guests' experiences.

Qualifications

  • High school diploma or equivalent; hospitality certification is advantageous.
  • Prior experience in a customer service role, ideally within a luxury hotel or resort setting.
  • Excellent communication and interpersonal abilities.
  • Strong attention to detail and capability to multitask efficiently.
  • Positive demeanor and a genuine passion for providing outstanding service.
  • Ability to thrive in a collaborative team environment.
  • Flexibility to work various shifts, including weekends and holidays.
  • Familiarity with local attractions and amenities.

Benefits

Davidson Hospitality Group is a recognized leader in full-service hospitality management, overseeing a diverse portfolio of hotels, restaurants, and entertainment venues across the United States. We pride ourselves on our unique entrepreneurial management style that combines the personalized service of a small company with the extensive expertise of a larger organization. Our commitment to delivering value is reflected in our specialized operating divisions: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.

In alignment with our commitment to enhancing the lives of our team members and their families, Davidson offers a comprehensive benefits program, including:

  • Multiple tiers of medical coverage.
  • Dental and vision insurance.
  • 24/7 telehealth services.
  • Complimentary maintenance medications.
  • Pet insurance options.
  • Discounts on hotel stays.
  • Tuition reimbursement programs.
  • Paid time off, including vacation, sick leave, bereavement, and holidays.
  • 401K matching contributions.

Working at Davidson is more than just a job; it’s a calling. Every role contributes to redefining the quality of hospitality we deliver to our guests, clients, partners, and each other.