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Lounge Service Associate

2 months ago

Indianapolis, Indiana, United States Davidson Hospitality Full time

Position Overview

Are you passionate about hospitality and committed to delivering outstanding service? Join our team as a Lounge Service Associate, where you will embody the essence of luxury and guest satisfaction. Bring your enthusiasm, energy, and dedication to our exclusive lounge, and contribute to a team that provides personalized service and unique amenities to our valued guests.

Key Responsibilities:

  • Warmly welcome and greet guests with professionalism
  • Deliver tailored service to meet guests' individual needs
  • Organize and maintain the lounge area, ensuring it is clean and inviting
  • Prepare and serve complimentary refreshments
  • Provide insights on local attractions, dining, and entertainment options
  • Assist with reservations and guest check-in/check-out processes
  • Address guest inquiries and resolve any concerns efficiently
  • Collaborate with colleagues to ensure a seamless guest experience

If you are committed to delivering exceptional service and creating memorable experiences for our guests, consider a rewarding career as a Lounge Service Associate within our esteemed hospitality group. Your enthusiasm and dedication will be key to our success.

Qualifications

  • High school diploma or equivalent; hospitality certification is advantageous
  • Prior experience in customer service, ideally within a luxury hotel or resort
  • Strong communication and interpersonal skills
  • Attention to detail and ability to manage multiple tasks
  • Positive demeanor and a genuine passion for exceptional service
  • Ability to thrive in a collaborative team environment
  • Flexibility to work various shifts, including weekends and holidays
  • Familiarity with local attractions and amenities

Benefits

Davidson Hospitality Group is a recognized leader in full-service hospitality management, overseeing a diverse portfolio of hotels, restaurants, and entertainment venues across the nation. We pride ourselves on a unique management style that combines the personal touch of a small company with the extensive resources of a larger organization. Our commitment to delivering value extends to our team members, offering a comprehensive benefits package designed to enhance the well-being of our employees and their families.

  • Multiple tiers of medical coverage
  • Dental and vision insurance
  • 24/7 telehealth services
  • Complimentary maintenance medications
  • Pet insurance options
  • Discounts on hotel stays
  • Tuition reimbursement programs
  • Paid time off, including vacation, sick leave, and holidays
  • 401K matching contributions

Working with Davidson is more than just a job; it’s a vocation. It’s a blend of career and passion, where every role contributes to redefining the standards of quality hospitality for our guests, clients, and each other.