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Hospitality Operations Coordinator

2 months ago

Indianapolis, Indiana, United States Davidson Hospitality Full time

About the Role

The Westin Indianapolis is a prestigious downtown hotel seeking a skilled Reservation Group Coordinator to join our team. As a key member of our hospitality operations team, you will be responsible for coordinating group reservations, ensuring seamless guest experiences, and providing exceptional customer service.

Key Responsibilities

  • Coordinate group reservations, including room blocks, meeting spaces, and catering arrangements
  • Communicate with clients and internal stakeholders to ensure seamless execution of group events
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely manner
  • Collaborate with hotel departments, including sales, marketing, and operations, to promote group business and drive revenue growth
  • Stay up-to-date on hotel services, amenities, and promotions to effectively communicate with clients and guests

What We Offer

As a Reservation Group Coordinator with Davidson Hospitality, you will enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package, including:

  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off (vacation, sick, bereavement, and holidays)
  • 401(k) match

About Davidson Hospitality

Davidson Hospitality is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. As a trusted partner and preferred operator for top hospitality brands, we offer a unique entrepreneurial management style and owners' mentality, providing individualized personal service and the breadth and depth of skill and experience of a larger company.