Club Lounge Service Associate

2 months ago


Indianapolis, Indiana, United States Davidson Hospitality Full time

Overview

Are you passionate about hospitality and dedicated to providing outstanding service? Join our team as a Club Lounge Service Associate, where you will embody the essence of luxury and exceptional guest care. Bring your enthusiasm, energy, and commitment to customer satisfaction to our upscale club lounge, and be part of a team that offers personalized service and exclusive amenities to our valued guests.

Key Responsibilities:

  • Warmly welcome and greet guests in a professional manner
  • Deliver tailored service and attend to guests' individual needs
  • Organize and maintain the club lounge area, ensuring a clean and inviting environment
  • Prepare and serve complimentary refreshments and beverages
  • Provide recommendations on local attractions, dining, and entertainment options
  • Assist with reservations, check-ins, and check-outs
  • Address guest inquiries and resolve any issues promptly and effectively
  • Collaborate with team members to ensure a seamless and exceptional guest experience

If you are committed to delivering outstanding service and creating memorable experiences for our esteemed guests, consider a rewarding career as a Club Lounge Service Associate within our prestigious hospitality group. Your enthusiasm and dedication will truly make a difference.

Qualifications

  • High school diploma or equivalent; hospitality certification is advantageous
  • Prior experience in a customer service role, ideally within a luxury hotel or resort
  • Excellent communication and interpersonal abilities
  • Strong attention to detail and capability to multitask efficiently
  • Positive demeanor and genuine passion for providing exceptional service
  • Ability to thrive in a team-oriented atmosphere
  • Flexibility to work various shifts, including weekends and holidays
  • Familiarity with local attractions and amenities

Benefits

Davidson Hospitality Group is a renowned, full-service hospitality management company overseeing hotels, restaurants, and entertainment venues across the United States. As a trusted partner for major brands, Davidson offers a unique management style that combines the personal service of a small company with the extensive expertise of a larger organization.

In alignment with our commitment to delivering value to our team members, Davidson provides a comprehensive benefits program designed to enhance the lives and well-being of our employees and their families, including:

  • Three tiers of medical coverage
  • Dental and vision plans
  • 24/7 telehealth services
  • Complimentary maintenance medications
  • Pet insurance options
  • Discounts on hotel stays
  • Tuition reimbursement programs
  • Paid time off, including vacation, sick leave, bereavement, and holidays
  • 401K matching contributions

Working at Davidson is more than just a job; it’s a calling. It’s a blend of career and passion, where every role contributes to redefining the standard of quality hospitality for our guests, clients, partners, and each other.


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