Office Coordinator

2 weeks ago


Ada, Oklahoma, United States Oklahoma Farm Bureau Insurance Company Full time
Job Overview

Position Title: Administrative Assistant

Reports To: Supervising Agent and Board of Directors

Employment Status: Part-Time; Non-Exempt

Location: Not specified

Compensation: $14.00 per hour


Objective: To deliver essential clerical and administrative support to ensure smooth operations.


Key Responsibilities:
  • Welcome visitors and direct them to the appropriate personnel.
  • Assist with telephone inquiries and route calls as needed.
  • Maintain an organized filing system for correspondence and records.
  • Produce copies of documents and other printed materials.
  • Process payments for memberships and manage related tasks.
  • Generate and distribute new member identification cards.
  • Facilitate insurance verifications and manage documentation for agents.
  • Sort and distribute incoming correspondence including mail and faxes.
  • Act as a liaison for the organization in dealings with various stakeholders.
  • Prepare outgoing communications, including emails and faxes.
  • Coordinate meetings, prepare agendas, and document minutes.
  • Perform additional duties as assigned by management.

Required Competencies:
  • Customer Service: Effectively manage challenging customer interactions.
  • Interpersonal Skills: Resolve conflicts while maintaining confidentiality.
  • Communication: Articulate ideas clearly in both verbal and written formats.
  • Organizational Skills: Prioritize tasks efficiently and adhere to deadlines.
  • Professionalism: Treat all individuals with respect and consideration.

Qualifications:

To excel in this role, candidates should possess a high school diploma or equivalent, along with relevant experience or training. Proficiency in computer systems and standard office equipment is essential.


Physical and Work Environment:

Employees may be required to sit, stand, and perform various physical tasks. The work environment is typically moderate in noise level.


Equal Opportunity Employer: Oklahoma Farm Bureau Insurance Company is committed to providing equal employment opportunities without regard to race, color, religion, national origin, sex, age, or disability.


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