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Client Support Specialist

2 months ago

Ada, Oklahoma, United States Ram Jack Full time
Benefits and Advantages
  • Comprehensive Health Care Package
  • Short-term and Long-Term Disability Options
  • Life Insurance Options
  • 401k Matching Program
  • Paid Vacations
  • Paid Holidays
  • We provide our team members with a proven, paid training program to ensure they get the best opportunity to succeed.
  • Compensation is based on experience.
Are you enthusiastic about providing exceptional customer support and seeking a role that truly makes a difference? At Ram Jack, we are looking for a committed Customer Service Representative to become part of our vibrant team. This position is essential for the seamless functioning of our franchise locations nationwide, serving as the critical link between our franchises and Ram Jack corporate headquarters.

Key Responsibilities:
  • Deliver Outstanding Service: Offer exceptional customer service through both written and verbal communication.
  • Appointment Coordination: Schedule sales appointments for our sales teams across the country.
  • Follow-Up Assistance: Conduct follow-up calls and emails to ensure client satisfaction and address any ongoing needs for both new and existing clients.
  • CRM Management: Maintain and update customer information in our customer relationship management software.
  • Additional Duties: Perform other relevant tasks as assigned to support our operations.
Supervision: While you will receive guidance from the Customer Service Manager and Supervisor, this role requires the ability to work independently with minimal supervision.

Why Choose Ram Jack?
  • Impactful Role: Be a vital part of a team that ensures efficient business operations across our national network.
  • Professional Development: Gain valuable experience in a role that offers a blend of customer service and administrative tasks.
  • Supportive Environment: Work in a collaborative and supportive team that values your contributions.
  • In-Office Collaboration: Enjoy the benefits of working in an engaging office environment where you can collaborate directly with your colleagues.
If you're ready to take on a role that offers both responsibility and the opportunity to make a difference, consider this position with Ram Jack.

Flexible work from home options available.

Compensation: $16.00 per hour

Ram Jack is dedicated to providing outstanding foundation services for a wide range of customers throughout North America. Our mission is to be recognized for lasting foundation solutions and exceeding customer expectations—nothing more, nothing less. Providing quality first, safety always, complete integrity, and delivery that is on time, is a part of our core values. For more than 40 years, Ram Jack has restored stability to many homes and equipped engineers with custom solutions.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.