Executive Director
5 days ago
About the Role:
The Executive Director will oversee the vision, strategy, and growth of BELAY's operations across multiple markets and offices. This role requires strong financial and accounting experience, as well as the ability to manage day-to-day operations, team growth, client work, quality assurance, and remote collaboration.
Key Responsibilities:
- Manage hiring, training, and performance for location teams alongside HR.
- Ensure efficient service operations, utilizing AI and automation as needed.
- Implement continuous improvement initiatives for service delivery enhancement.
- Oversee SOP adherence, quality assurance, and process accountability.
- Utilize data analytics for informed decision-making and performance tracking.
- Supervise operations in multiple locations, including management of the Dallas office.
- Own monthly budget alignment to meet financial goals and ensure overall company financial health.
- Drive revenue growth via strategic planning, financial analysis, and business development.
- Lead strategic goal setting, project management, and collaborate decisively with leadership.
- Conduct coaching sessions for team development, balancing employee care with performance outcomes.
- Enhance client experience through innovative practices and cultivate long-term relationships.
Requirements:
- BA/BS degree or equivalent work experience.
- Financial or Accounting Experience required.
- Must be a driven self-starter, a positive thinker, loyal, and trustworthy.
- 5+ years of financial leadership experience.
- Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action orientation are essential for this role.
- Strong verbal and written communication skills.
- Team player who is willing and able to roll up the shirt sleeves to get a project done when needed.
- A high degree of autonomy with the capability of working remotely.
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