Claims Examiner
7 days ago
Job Summary
Auto-Owners Insurance is seeking an experienced and skilled Claims Examiner to join our team. As a Claims Examiner, you will be responsible for reviewing and monitoring open claims files, providing assistance with coverage, liability, and damage determinations, and ensuring adherence to claim handling guidelines and state's Fair Claims Practices.
Key Responsibilities
- Review and monitor open claims files to ensure timely and accurate resolution.
- Provide assistance with coverage, liability, and damage determinations to ensure fair and equitable outcomes.
- Review closed files to provide feedback to claim handlers and identify areas for improvement.
- Assist associates in identifying claims with subrogation potential and manage the arbitration process for subrogation files.
- Develop and present educational material to claim associates in classroom and remote settings.
- Work effectively with associates and customers at all levels to resolve complex issues and provide excellent customer service.
Requirements
- Bachelor's degree or equivalent experience.
- Minimum of 3 years claims handling experience, preferably in property and casualty claims.
- Above-average communication skills (written and verbal).
- Ability to resolve complex issues and organize and interpret data.
- Ability to handle multiple assignments and possess a valid driver's license.
Benefits
- Competitive salary.
- Matching 401K retirement plans.
- Fully funded pension plan.
- Bonus programs.
- Paid holidays.
- Vacation days.
- Personal days.
- Paid sick leave.
- Comprehensive health care plan.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. We hire, transfer, and promote on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state, or local law.
Requirements for Employment
The ability to work in the U.S. without current or future sponsorship is a requirement for this position.
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