Sales Director

3 weeks ago

Houston, Texas, United States Rio Hotel and Casino Full time
Job Summary

The Sales Manager is a key role at Rio Las Vegas, responsible for driving group room nights and catering revenue. This position will be based in a regional market and will manage a defined territory, soliciting and closing business through multiple strategies.

Key Responsibilities

• Maintain exceptional customer service at every interaction.
• Build and maintain strong relationships with meetings, conventions, trade show, and intermediary customers in conjunction with Hyatt Sales Force and partners.
• Solicit new group business within the defined territory through prospecting, business travel, entertainment, industry association involvement, and existing relationships maintenance.
• Meet or exceed established quarterly and annual room night and revenue goals, adapting to changing market needs with resilience.
• Understand and communicate market trends with the team.
• Log and retrace customer activities within the sales system, establishing an appropriate communications cadence with customers.
• Generate and receive RFPs, evaluate profitability against hotel strategy, and respond to leads in a timely manner.
• Understand department and hotel business objectives and create solutions with existing and new business opportunities.
• Send proposals, plan and conduct site inspections, and generate contracts and addendums.
• Negotiate contract language with legal counsel and business terms with EDOS and applicable services teams.
• Turnover files to services teams thoroughly and timely to ensure operational success.
• Coordinate with on-property team members to ensure coverage at all pre-con meetings, maintain a strong presence, and entertain customers while groups are on-site.
• Create and execute a strategic plan for business development and personal growth, maintaining an aggressive and consistent cadence of prospecting calls and proactive business development outreach.
• Travel domestically and internationally as necessary to develop business.
• Consistently meet or exceed quarterly sales quotas and maximize revenue opportunities.
• Participate in team training and growth opportunities and support development of team members.

Requirements

• This is a remote, home-office based position, and the ideal candidate will live within a 1-2-hour drive commute of Chicago, IL, or the Dallas-Fort Worth, TX metro areas.
• Minimum five years of progressive hospitality sales experience, with Hyatt sales and remote work experience strongly preferred.
• Long-term relationship management.
• Ability to travel and work nights and weekends as business strategies and levels demand, including consistent travel to Las Vegas.
• Home office setup free of distraction during business hours.
• Strong organizational skills, solution-driven, analytical thinker.
• Strong drive towards personal accountability and self-motivation.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills, including the ability to comfortably sell new ideas/strategies at all levels of the organization.
• Proactive with an attention to details.
• Able to set priorities, work schedules, and meet department deadlines.
• High School Diploma or GED (required).
• At least 21 years of age.

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