Visitor Engagement Specialist

2 weeks ago


Houston, Texas, United States ARTECHOUSE Full time
Job Overview

We are looking for enthusiastic individuals to join our Visitor Experience (VE) team. VE Specialists serve as the representatives of ARTECHOUSE, ensuring that every visitor has a memorable experience while maintaining the integrity and safety of our art and technology.

KEY RESPONSIBILITIES

  • Serve as an ambassador for ARTECHOUSE by providing exceptional customer service to all visitors, both in person and via email. Collaborate with the team to enhance the overall visitor experience.
  • Greet guests and deliver engaging introductory talks to enhance their visit.
  • Monitor the gallery floor to ensure the safety of the artwork and the well-being of all guests.
  • Maintain an up-to-date knowledge of the featured artists, current installations, and the digital mediums showcased.
  • Perform opening, closing, and mid-shift tasks to ensure a clean and welcoming environment for visitors.
  • Utilize ticketing systems to assist guests with ticket purchases, check-ins, and other related inquiries.
  • Proactively engage with visitors to enrich their experience.
  • Manage visitor flow and crowd control, anticipating needs to facilitate a smooth operation.
  • Educate guests about ARTECHOUSE's mission and current exhibitions.
  • Exemplify the values of ARTECHOUSE in every interaction with guests.

WHO YOU ARE

  • Possess excellent verbal communication and interpersonal skills.
  • Demonstrate flexibility and a positive attitude when interacting with diverse individuals.
  • Comfortable speaking to small groups.
  • Experience with or willingness to learn ticketing and office software.
  • Able to spend shifts actively engaging with the public.
  • Availability to work weekends is essential.

QUALIFICATIONS

  • Previous experience in visitor services or hospitality is advantageous.
  • Adherence to a professional dress code of black and white attire is required.

COMPENSATION

Hourly rate of $16.50 plus quarterly performance incentives.

ABOUT US

We are a passionate team with ambitious goals, dedicated to creating and presenting award-winning, technology-driven exhibitions and innovative cinematic experiences for audiences of all ages. Our high-tech art spaces in various locations showcase the future of art today.

OUR VALUES

We believe in the transformative power of art, science, and technology, and are committed to inspiring a new generation of innovative artists. We prioritize diversity, inclusivity, and hard work, and are an equal opportunity employer.

All candidates must be located in or near our operational areas. Please note that only selected candidates will be contacted for further consideration.

ARTECHOUSE will never conduct interviews via unverified messaging applications. If selected for an interview, you will be contacted by a member of our recruiting team from a verified email address.



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