Junior Client Engagement Specialist

2 weeks ago


Houston, Texas, United States GenAlpha Inc Full time
Join Our Mission-Driven Team

At GenAlpha Inc, we are passionate about making a meaningful difference in our community. We are currently seeking a Junior Client Engagement Specialist to provide outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable outreach.

In this role, you will take an active role in supporting innovative fundraising strategies that strengthen community contributions for our affiliated charities.

The Junior Client Engagement Specialist will play a crucial role in implementing direct marketing initiatives and connecting with individuals to advocate for our clients' missions and causes.

This position also offers opportunities for career advancement within the organization, based on successful execution of community-focused marketing strategies and a proven record of improving outreach and funding for our clients.

Key Responsibilities:

Donor Interaction:
Build relationships with potential donors during fundraising activities, fostering strong connections to encourage charitable contributions for our clients.

Ongoing Development:

Gain comprehensive knowledge of marketing techniques and engage in continuous professional growth through training sessions, both in-person and online.


Collaborative Strategy:
Participate in daily discussions aimed at understanding client needs and brainstorming effective ways to enhance campaign results.

Client Relationship Management:
Stay updated on our charity partners' missions and follow up with potential donors as needed to reinforce connections.

Issue Resolution:
Quickly address and resolve client concerns, ensuring satisfaction and trust in our services and our clients.

Team Collaboration:
Work alongside cross-functional teams to respond to inquiries and requests from our charity clients, ensuring smooth operations.Qualifications:

Preferred Experience:
While experience in customer service, sales, or marketing is advantageous, it is not a strict requirement.
1-3 years of experience in a customer-facing role is beneficial for managing relationships effectively.
Demonstrate a strong commitment to actively supporting the community through charitable initiatives.
Willingness to participate in in-person meetings and training sessions.
Ability to communicate effectively with both small and large groups.
Capable of thriving in both independent and collaborative work settings.
Exhibit a solution-oriented mindset and a readiness to assist team members.

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