Project Coordinator

2 weeks ago


Brockton, Massachusetts, United States Ultimate Staffing Full time

Location: In-office position in Plymouth, Minnesota

Position Overview:

The Project Assistant will play a vital role in ensuring the smooth execution of installation projects. This position involves coordinating technicians and crew members, managing service work orders, and maintaining effective communication with clients.

Key Responsibilities:

  • Coordinate the scheduling of technicians and crew for various installation projects.
  • Oversee customer service work orders, including account setup, material procurement, client communication, warranty management, project closeout, and invoicing.
  • Foster positive relationships with customers through proactive communication.
  • Manage emergency work orders on an ongoing basis as part of a rotational on-call system.
  • Ensure timely resolution of service and warranty work orders by scheduling crew members effectively.
  • Hold both internal and external partners accountable for project scopes, budgets, and timelines.
  • Collaborate with clients to maintain high standards of project and service quality.
  • Manage reporting on project status using tools such as Oracle, Smartsheet, Salesforce, and customer portals.

Qualifications:

  • 1-3 years of experience in service coordination, including scheduling technicians, invoicing, and managing work orders.
  • Proficient in vendor and customer communication.
  • Knowledge of lighting, electrical, and LED project management is advantageous.
  • Familiarity with Windows and Microsoft Office Suite (Word, PowerPoint, etc.).
  • Strong interpersonal skills with excellent written and verbal communication abilities.
  • Ability to adapt and respond to last-minute requests with flexibility.
  • Capable of multitasking and organizing multiple projects effectively.

Compensation and Benefits:

  • Salary Range: $55,000 to $65,000, commensurate with experience.
  • Work Schedule: Monday to Friday with flexible hours, averaging 40 hours per week.
  • Employment Type: Direct hire with comprehensive benefits.

Ultimate Staffing is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.


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