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Project Coordinator

2 months ago


Brockton, Massachusetts, United States Ultimate Staffing Full time

Position Overview:

We are seeking a dedicated Project Assistant to support our installation projects. This role requires a strong focus on organization and communication to ensure smooth operations.

Key Responsibilities:

  • Coordinate the scheduling of technicians and team members for various installation assignments.
  • Oversee customer service work orders, including setting up client accounts, ordering materials, and managing communication.
  • Facilitate effective communication with customers to foster positive relationships.
  • Handle emergency work orders on a rotational on-call basis.
  • Ensure timely resolution of service and warranty work orders by scheduling appropriate crew members.
  • Maintain accountability among internal and external partners regarding project scopes, budgets, and timelines.
  • Collaborate with clients to uphold quality standards in both projects and services.
  • Manage reporting on project status using tools such as Oracle, Smartsheet, Salesforce, and customer portals.

Qualifications:

  • 1-3 years of experience in service coordination, including scheduling, invoicing, and managing work orders.
  • Proficient in vendor and customer communication.
  • Knowledge of lighting, electrical, and LED project management is advantageous.
  • Familiarity with Windows and Microsoft Office Suite.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to adapt to changing priorities and respond to urgent requests.
  • Proven multitasking abilities to manage multiple projects effectively.

Additional Information:

  • Compensation: $55,000 to $65,000 based on experience.
  • Work Schedule: Monday to Friday with flexible hours.
  • Employment Type: Direct hire with comprehensive benefits.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.