Property Leasing Specialist

2 weeks ago

Tempe, Arizona, United States Decron Properties Full time

Are you interested in joining a principled, multi-state organization with over 60 years of experience, where both clients and team members contribute to our achievements?

Decron Properties Corp is a well-rounded real estate firm focused on the acquisition, development, and management of multifamily residential complexes, retail shopping centers, and office spaces.

Our Mission: We Build Exceptional Communities Where We Live, Work, and Shop.

Our Core Values:

Integrity: Uphold Ethical Standards

Teamwork: Collaborate for Success

Empathy: Prioritize Customer Care

Pride: Value Our Work

Accountability: Take Responsibility

Continuous Improvement: Strive for Excellence

Our Benefits*: Comprehensive Medical, Dental, Vision, Life Insurance, Short and Long-term Disability, 401k with Matching Contributions, On-Demand Daily Pay, and more.

* All offerings are subject to the company's policies and procedures.

Position Overview

The Residential Leasing Specialist is accountable for the leasing and marketing outcomes and for fostering positive relationships with residents in a multifamily community.

Reports to: Community Manager and/or Leasing Manager.

Supervises: None.

Key Responsibilities
General Duties:

  • Implement company policies and community regulations consistently and fairly.
  • Maintain precise monthly commission records on leases and renewals for bonus calculations.
  • Handle resident interactions with professionalism, diplomacy, and courteous communication.
  • Assist in preserving community aesthetics. Report necessary repairs for timely scheduling and completion. Conduct daily property walks.
  • Develop and execute marketing strategies to enhance qualified traffic.
  • Close effectively by utilizing Guest Cards and ensuring consistent follow-up.
  • Address resident complaints, concerns, and requests promptly.
  • Establish and implement resident retention initiatives.
Community Leasing/Marketing:
  • Responsible for setting up mini-models in targeted units and staging them appropriately.
  • Welcome prospects and qualify them according to Decron criteria. Immediately log all telephone and in-person inquiries in Yardi. Complete guest cards and follow up within 24 hours.
  • Conduct tours of the community and focus units/models. Showcase amenities and secure the sale.
  • Obtain the prospect's signature on the application, secure the deposit, and update records in Yardi.
  • Process applications for approval, prepare leases, and obtain necessary signatures. Follow up with applicants regarding their status. Submit for managerial review and approval.
  • Update all prospect and resident transactions in Yardi.
  • Ensure that the apartment is ready for move-in on the scheduled date.
  • Follow up with prospects who did not close. Send 'thank you for visiting' emails, handwritten notes, and make phone calls.
  • Monitor monthly lease expirations. Dispatch renewal letters and follow up until completion.
Community Marketing:
  • Refresh all online advertisements with new, current photos and concessions (if applicable).
  • Engage in outreach marketing activities regularly to boost traffic.
  • Inform residents about referral fees (if applicable).
  • Assist in placing, removing, and replacing promotional materials such as banners, balloons, and signs.
  • Distribute newsletters, flyers, and notices.
  • Assist in gathering marketing intelligence. Conduct monthly competitor analysis and review market surveys to generate ideas and formulate strategies.
Additional Responsibilities:
  • Leasing specialists may be requested to assist at other properties as needed.
  • Support may be required for special projects or activities, including due diligence and property acquisition/disposition.
  • Participate in training programs as necessary.
Attendance is a critical function of this role.

This job description is not an exhaustive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt or possession of this job description does not constitute a contract of employment.

This Organization Participates in E-Verify.

EOE - Equal Opportunity Employer.

Thank you for considering Decron Properties as your career choice.

#IND123

Thank you for your interest in a position at Decron Properties.

Other details
  • Pay Type: Hourly
  • Min Hiring Rate: $18.00
  • Max Hiring Rate: $19.00
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