Customer Engagement Specialist
2 weeks ago
Are you driven by a desire to assist others?
At Massage Envy Franchising, LLC, we empower and motivate you to excel while collaboratively ensuring our clients achieve their wellness goals.
As a cohesive unit, we are dedicated to providing exceptional service and expanding our member community to support more individuals on their health journeys.
Compensation and Benefits:
Starting base pay of $14.00+ per hour
$500 Employee Referral Bonus Program
Unlimited opportunities for bonuses and commissions
Paid Time Off (PTO) for full-time employees
Flexible scheduling to enhance work/life balance
Comprehensive training on products and services
Employee discounts on services and retail items
Long-term career development and advancement opportunities
Candidate Qualifications:
Must be at least 18 years old
Possess a high school diploma (or equivalent) and have prior experience in retail or sales (preferred)
Exhibit strong critical thinking, math, and computer skills, with the ability to manage multiple tasks
Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
Have a passion for Total Body Care with a foundational understanding of massage, stretching, and skincare services
Daily Responsibilities:
Deliver outstanding customer service and ensure every client feels appreciated and understood
Advocate for the benefits of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on provider recommendations
Facilitate clinic operations by welcoming clients, managing appointment schedules, handling phone inquiries, responding to emails, and addressing client questions
Assist in growing and retaining a client base through in-person interactions and outreach via phone/email
Work Environment:
Supportive leadership committed to YOUR success
Award recognition programs (such as Sales Associate of the Year)
A nurturing community that values individuality and knowledge sharing
If you are ready to become part of a thriving community with experienced professionals who share your passion, we look forward to connecting with you.
Compensation:
$14.00 / hour
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