Customer Engagement and Sales Specialist

2 weeks ago


Charleston, West Virginia, United States Massage Envy Franchising, LLC Full time
Overview
Are you enthusiastic about assisting others?


At Massage Envy Franchising, LLC, we empower and motivate you to excel while collaborating to enhance our clients' well-being.

As a united team, we are dedicated to providing an exceptional experience and expanding our member community to support more individuals on their wellness journey.


Compensation and Benefits:
Starting hourly wage of $14.00+

$500 Referral Bonus for Employees

Unlimited incentives and commissions

Paid Time Off (PTO) for full-time employees

Flexible scheduling to promote work/life balance

Comprehensive training on products and services

Employee discounts on services and merchandise

Opportunities for long-term career growth and development

Ideal Candidates:
Must be at least 18 years old

Possess a high school diploma (or equivalent) and prior experience in retail or sales (preferred)

Exhibit critical thinking skills with strong mathematical, computer, and multitasking abilities

Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients

Supporters of Total Body Care with a basic understanding of massage, stretching, and skincare services

Daily Responsibilities:
Deliver exceptional customer service, ensuring every client feels valued and appreciated

Advocate for the benefits of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on provider recommendations

Facilitate clinic operations by welcoming clients, managing appointments, answering inquiries, and addressing concerns

Assist in growing and retaining a client base through in-person and digital outreach

Work Environment & Support:
Leadership committed to YOUR success through training

Award initiatives (such as Sales Associate of the Year)

A supportive community that values individuality and knowledge sharing

If you are ready to join a thriving community with experienced professionals who share your passion, we look forward to meeting you.

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