Customer Engagement Associate, Hotel Management

2 weeks ago


Charleston, West Virginia, United States Encore - PSAV Presentation Services Full time
Role Overview

The Guest Experience Specialist will serve as the primary contact between Encore and our clients, ensuring seamless communication and support.

Key Responsibilities
  • Deliver exceptional service to clients, addressing inquiries and providing assistance in a courteous and professional manner.
  • Foster strong relationships with customers to enhance their overall experience.
  • Collaborate with venue staff to ensure all customer needs are met efficiently.
Qualifications

The ideal candidate will possess a background in hospitality or customer service, demonstrating a commitment to excellence and a passion for enhancing client satisfaction.



  • Charleston, West Virginia, United States VP Management LLC Full time

    Job Summary:VP Management LLC is seeking an experienced Hotel Operations Manager to join our team. As an Assistant General Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional service and product quality, and driving hotel performance.Key Responsibilities:Operations Management: Manage the hotel's...


  • Charleston, West Virginia, United States M&R Hotel Management Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at M&R Hotel Management. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.Key Responsibilities:Provide Exceptional Guest Service: Deliver the highest level of service to our...


  • Charleston, West Virginia, United States VP Management Full time

    Job SummaryWe are seeking a highly skilled and motivated Maintenance Technician to join our team at VP Management. As a key member of our hotel operations team, you will be responsible for ensuring the overall maintenance and upkeep of our property.Key ResponsibilitiesMaintenance and Repair: Perform routine maintenance and repairs on the interior and...


  • Charleston, West Virginia, United States Marriott Full time

    About the RoleWe are seeking an experienced and results-driven leader to fill the critical role of General Manager at the Aloft Charleston Airport & Convention Center. As a General Manager, you will be responsible for managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR...


  • Charleston, West Virginia, United States VP Management LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at VP Management LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Registration and...


  • Charleston, West Virginia, United States VP Management LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at VP Management LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Registration and...


  • Charleston, West Virginia, United States Integral HospitalitySolutions Full time

    We are seeking a seasoned hotel professional to join our team at Integral Hospitality Solutions as a General Manager. The ideal candidate will have a proven track record of success in hotel management, with a strong focus on customer service and team leadership.The General Manager will be responsible for overseeing the daily operations of the hotel,...


  • Charleston, West Virginia, United States VP Management LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at VP Management LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Registration and Check-in/Check-outManage online...


  • Charleston, West Virginia, United States Moody Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Hyatt Place North Charleston, managed by Moody National Management LP. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth and efficient check-in and check-out...


  • Charleston, West Virginia, United States Anthropologie Full time

    Location: This position is located in Charleston, South Carolina.Role Overview: A Sales Associate plays a vital role in enhancing sales by delivering a distinctive and authentic experience to every customer.Key Responsibilities:Customer EngagementInitiates meaningful conversations to connect with customers in a personalized manner, ensuring all customers...


  • Charleston, West Virginia, United States Hotel Resource Full time

    Position Overview:We are seeking dedicated Room Service Attendants for a prestigious hotel located in downtown Charleston. This role is essential in providing exceptional service to our guests.Company:Hotel ResourceLocation:Charleston, SC 29401Employment Type:Full-TimeJob Responsibilities:Assist in fulfilling guest room service orders.Help with the setup and...


  • Charleston, West Virginia, United States Hotel Resource Full time

    Position OverviewWe are seeking dedicated Room Service Attendants for a prestigious hotel located in downtown Charleston. This role is essential in ensuring a high level of guest satisfaction through efficient service.Company: Hotel ResourceLocation: Charleston, SCCategory: HospitalityEmployment Type: Full-TimeResponsibilities:Assist in fulfilling guest room...


  • Charleston, West Virginia, United States VP Management Full time

    Job SummaryWe are seeking a highly skilled and motivated Maintenance Technician to join our team at VP Management. As a key member of our hotel operations team, you will be responsible for ensuring the maintenance and repair of our facilities, equipment, and systems.Key ResponsibilitiesMaintenance and RepairPerform routine maintenance and repairs on hotel...


  • Charleston, West Virginia, United States VP Management Full time

    Job SummaryWe are seeking a highly skilled and motivated Maintenance Technician to join our team at VP Management. As a key member of our hotel operations team, you will be responsible for ensuring the maintenance and repair of our facilities, equipment, and systems.Key ResponsibilitiesMaintenance and RepairPerform routine maintenance and repairs on hotel...


  • Charleston, West Virginia, United States Hotel Resource Full time

    Position Overview:We are seeking dedicated Room Service Attendants for a prestigious hotel located in downtown Charleston. This role is essential in ensuring a high-quality dining experience for our guests.Company:Hotel ResourceLocation:Charleston, SCJob Category:HospitalityEmployment Type:Full-TimeKey Responsibilities:Assist in fulfilling guest room service...


  • Charleston, West Virginia, United States Aaron's Full time

    Aaron's Inc - Sales ManagerIn this dynamic position, you will play a vital role in enhancing the customer experience across our retail locations. Your responsibilities will include generating leads, finalizing agreements, processing renewals, and managing merchandise to keep our showroom in excellent condition. This role offers a diverse range of tasks,...


  • Charleston, West Virginia, United States TCH-18 Anderson Charleston, LLC Full time

    Job OverviewAre you passionate about assisting others? Are you driven and enjoy delivering exceptional customer experiences? If you have a background in sales, telecommunications, real estate, B2B, or hospitality, this position may be ideal for you.As a Customer Engagement Specialist, you will engage with our service drive clients to clarify our vehicle...


  • Charleston, West Virginia, United States The Mills House Hotel Full time

    Job Summary:The Mills House Hotel is seeking a highly skilled and experienced Laundry Operations Manager to join our team. As a key member of our hospitality staff, you will be responsible for overseeing the daily operations of our laundry department, ensuring that our linens and uniforms are clean, pressed, and ready for our guests.Key...


  • Charleston, West Virginia, United States Kea Global Inc Full time

    $50,000 to $60,000 AnnuallyKea Global Inc is on the lookout for a dedicated Virtual Customer Engagement Specialist to enhance our customer service team. This remote position is ideal for individuals who excel in communication and are passionate about delivering outstanding support to our clients through live chat interactions. Key Responsibilities:Address...


  • Charleston, West Virginia, United States La Quinta Charleston - Riverview Full time

    Job SummaryThe General Manager is responsible for overseeing the daily operations of La Quinta Charleston - Riverview, ensuring the hotel's profitability through revenue generation, cost control, and guest satisfaction. This role requires a strong leader who can motivate and develop employees, while maintaining the hotel's integrity and adhering to Highgate...