Customer Service Specialist

2 weeks ago


Charleston, West Virginia, United States Batteries Plus Bulbs Full time

$500 Hiring Bonus

Retail Sales Representative / Customer Service - Full Time

Batteries Plus Bulbs, a leading franchise in battery and light bulb retail, is actively seeking dedicated and customer-focused individuals for full-time positions. Our stores are known for offering high-quality national brands at competitive prices. As Trusted Advisors, our team members provide expert knowledge and solutions that set us apart from our competitors, embodying the essence of our brand.

Key responsibilities include technical tasks such as replacing screens, batteries, and other components on mobile devices, along with key cutting and reprogramming of key fob remotes.

We welcome applicants of all ages and backgrounds, always on the lookout for future leaders. Whether you are beginning your career, transitioning to a new path, or advancing in your professional journey, we offer comprehensive training and development opportunities, as well as flexible scheduling to support work-life balance.

Benefits for both Full and Part-time Retail Sales Representatives / Customer Service Specialists include:

  • Paid Time Off and Paid Holidays
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Health, Dental, and Vision coverage for full-time associates (over 30 hours/week), including company-paid Short-Term Disability and Life Insurance.

Qualifications for Retail Sales Representatives / Customer Service Specialists:

  • High school diploma or equivalent; 6 months of prior work experience preferred, or a combination of education and experience.
  • Strong customer service and sales orientation with a high level of motivation.
  • Ability to quickly understand the company's electronic retail and cross-referencing systems.
  • Demonstrated technical skills with the ability to handle small parts and tools.
  • Excellent communication and interpersonal abilities.
  • Valid driver's license and a clean driving record preferred for driving roles.
  • Capability to lift 50+ lbs.

Batteries Plus Bulbs is recognized as the fastest-growing franchise in the battery, light bulb, phone repair, and key fob replacement sectors, boasting a nationwide network of over 720 locations. We pride ourselves on hard work and a fun, engaging environment. Whether you are in our warehouse, retail locations, or corporate offices, our mission remains consistent: to exceed customer expectations, build trust, and drive business growth while fostering a knowledgeable and skilled team.

Equal Opportunity Employer - Disability/Vet



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