Virtual Customer Engagement Specialist
2 weeks ago
$50,000 to $60,000 Annually
Kea Global Inc is on the lookout for a dedicated Virtual Customer Engagement Specialist to enhance our customer service team. This remote position is ideal for individuals who excel in communication and are passionate about delivering outstanding support to our clients through live chat interactions.
Key Responsibilities:
- Address customer queries and deliver effective solutions via live chat.
- Provide detailed product information and assist with troubleshooting issues.
- Ensure a high level of customer satisfaction by promptly resolving inquiries.
- Work collaboratively with team members to refine customer support strategies.
Required Qualifications:
- Experience in customer service or live chat support roles.
- Exceptional written and verbal communication abilities.
- Capability to manage multiple tasks and prioritize effectively.
- Strong analytical and problem-solving skills.
- Familiarity with live chat platforms and customer relationship management (CRM) tools.
If you are enthusiastic about providing exceptional customer experiences and thrive in a dynamic work environment, we encourage you to consider this opportunity with Kea Global Inc as a Virtual Customer Engagement Specialist.
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