Senior Client Relationship Manager

2 weeks ago

New York, New York, United States Excel Sports Management Full time
Job Overview

Excel Sports Management stands as a premier sports agency, dedicated to representing elite talent, prestigious brands, and significant properties. Our achievements are deeply rooted in our workforce, our esteemed reputation, and our unwavering commitment to fostering a diverse and inclusive workplace. We prioritize teamwork, collaboration, robust relationships, valuable networks, and innovative ideas to provide cutting-edge solutions that keep our clients and agency at the forefront of the industry.

Excel Sports Management is an Equal Opportunity Employer (EOE).

Company Insight:

Game Seven, a subsidiary of Excel Sports Management, operates as a comprehensive creative and experiential agency passionate about sports, music, and culture. We take pride in our ability to stay informed and cultivate meaningful relationships for brands that resonate.

Our diverse team includes creatives, strategists, producers, designers, project managers, influencer managers, filmmakers, and various enthusiasts from different backgrounds, all contributing to our vibrant culture. Our clientele includes notable names such as Nike, Spotify, Hennessy, Oakley, Meta, Instagram, TikTok, Timberland, Levi's, Blue Triton, Foot Locker, Jordan Brand, and many others.

Role Summary:

The Senior Account Manager plays a pivotal role in managing client relationships on a daily basis, overseeing projects from conception to execution while ensuring effective communication across departments. This position requires the ability to instill client confidence through presence, agile thinking, problem-solving, and meticulous attention to detail. The Senior Account Manager is responsible for managing client feedback and proactively addressing any challenges or concerns.

This role encompasses tracking all creative deliverables, overseeing production workflows, organizing team workloads, and facilitating daily communications between the client and the agency. The Senior Account Manager guarantees that the agency delivers innovative digital outputs aligned with client objectives, possessing a strong understanding of digital production and social media management processes and timelines. This is an immersive position that serves the client's internal team, balancing account management with project oversight.

Key Responsibilities:

  • Oversee account management, ensuring alignment with both internal and client objectives based on project briefs, with a strong grasp of the intersection between technology and music.
  • Gather project briefs, coordinate campaign kick-offs with cross-functional teams, and collaborate with producers to establish client-approved schedules.
  • Develop meeting agendas, establish internal and external meeting rhythms, and create meeting summaries. Lead internal collaboration and delegate team deliverables.
  • Manage daily client communications, serving as the primary project management and production contact for all assigned projects, while effectively assessing and addressing any issues that may impede project progress.
  • Oversee project-related production budgets, including individual production and creative budgets within the overall project framework, streamlining purchase orders and invoicing as necessary.
  • Guide the project team in preparing and executing editorial calendars for assigned social media management projects (Instagram, Twitter, TikTok, Facebook, etc.), ensuring timely delivery of creative assets in accordance with established deadlines and approval processes.
  • Provide strategic and creative support for client needs, demonstrating an understanding of challenges and opportunities while assisting in developing innovative solutions. Communicate any implications regarding scope or budget constraints to Game Seven leadership.

Qualifications:

  • 4-6 years of experience in account management for digital/social accounts or digital project management within an agency setting.
  • Exceptional communication and organizational skills, complemented by a high level of professionalism and adaptability to client needs.
  • Proficient in expository writing and oral presentation skills.
  • Experience in budget tracking and forecasting potential risks or constraints within project scope.
  • Able to thrive in a fast-paced, detail-oriented environment with tight deadlines.
  • Highly skilled in Asana, Microsoft Office, Apple software, Google Slides, and Box/Dropbox.

Compensation:

The salary range for this position is $100,000 - $115,000 annually. This role is also eligible for benefits and discretionary bonuses.

Please note that the above compensation information is a good-faith assessment associated with this position only.

This position is not eligible for sponsorship.

Excel Sports Management is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to any characteristic protected by federal, state, or local law.

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Applause Full time

    Senior Client Relationship ManagerThe Senior Client Relationship Manager plays a pivotal role in driving revenue enhancement by cultivating and overseeing strategic client partnerships, fostering long-term business relationships, and nurturing essential business connections.This position emphasizes a robust commitment to new business acquisition, alongside...

  • Senior Client Relationship Manager

    6 days ago

    New York, New York, United States Softheon Full time

    Senior Client Relationship ManagerJoin a pioneering Software as a Service (SaaS) company that is committed to providing affordable, accessible, and abundant healthcare solutions for all Americans. We are seeking a highly qualified and seasoned Senior Client Relationship Manager to enhance our team. In this role, you will be pivotal in fostering and nurturing...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation, a prestigious global financial services provider, has been delivering innovative solutions for over 130 years. With a dedicated team of more than 22,000 professionals, we serve the world's most successful individuals and institutions, adhering to the highest standards of service, expertise, and...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation, a prominent global financial services provider, has been delivering cutting-edge financial solutions for over 130 years. With a dedicated team of more than 22,000 professionals, they serve the world's most esteemed individuals and institutions, adhering to the highest standards of service,...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Excel Sports Management Full time

    Job OverviewExcel Sports Management stands as a premier sports agency, representing elite talent, prestigious brands, and significant properties. Our achievements are deeply rooted in our workforce, our esteemed reputation, and our dedication to fostering a diverse and inclusive workplace. We prioritize teamwork, collaboration, strong relationships, valuable...

  • Senior Client Relationship Manager

    2 days ago

    New York, New York, United States MaestroFS Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at MaestroFS. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional service.Key ResponsibilitiesClient Relationship...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation is a prestigious financial services provider with a legacy of over 130 years, committed to delivering innovative solutions to a diverse clientele. With a workforce exceeding 22,000 professionals, the firm serves some of the world's most affluent individuals and institutions, maintaining a steadfast...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation is a prestigious financial services provider with a legacy of over 130 years, renowned for its commitment to excellence. With a dedicated workforce of more than 22,000 professionals, the firm serves a diverse clientele, including some of the world's most affluent individuals and esteemed...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Globant Full time

    About Us:We are a digitally advanced organization dedicated to assisting businesses in transforming and maximizing their capabilities. Our unique methodology integrates design, engineering, and scalability to deliver innovative solutions for our clientele.Position Overview:We are currently seeking a Senior Client Relationship Manager with extensive...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation, a prominent global financial services provider, has been delivering innovative solutions for over 130 years. With a dedicated team of more than 22,000 professionals, they serve the world's most esteemed individuals and institutions, adhering to the highest standards of service, expertise, and...

  • Client Relationship Manager

    7 days ago

    New York, New York, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our Wealth Management team at State Street Corporation. As a Client Relationship Manager, you will be responsible for delivering exceptional client service experience, driving client satisfaction, retention, and growth.Key ResponsibilitiesManage a portfolio of high-net-worth...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Vimeo Full time

    Job OverviewVimeo is seeking a Senior Client Relationship Manager to cultivate and sustain partnerships with our clientele. In this capacity, you will be tasked with enhancing existing enterprise accounts within our Vimeo Enterprise offerings. Additionally, you will pinpoint and secure significant opportunities within your portfolio. We prioritize...

  • Senior Client Relationship Executive

    2 weeks ago

    New York, New York, United States Canoe Intelligence Full time

    Job OverviewCOMPANY: Canoe IntelligencePOSITION: Senior Client Relationship Executive - EnterpriseLOCATION: Remote or Hybrid in the United StatesSALARY: $125,000 - $155,000 base salary plus performance bonusesRole Summary:As a Senior Client Relationship Executive, you will be an integral part of a skilled team dedicated to nurturing long-term, strategic...

  • Senior Client Relationship Manager

    5 days ago

    New York, New York, United States Citigroup Inc Full time

    About the RoleThe Senior Client Relationship Manager is a seasoned professional role at Citigroup Inc. that requires a deep understanding of banking and finance principles. This position involves developing and maintaining strong relationships with clients, providing expert advice and solutions to meet their individual needs.Key ResponsibilitiesClient...

  • Senior Vice President of Client Relationship Management

    2 weeks ago

    New York, New York, United States Moody's Full time

    Experience Level: Experienced HireCategories:Sales & MarketingLocation:Hong KongAt Moody's, we bring together exceptional talent to transform current challenges into future opportunities. Our commitment lies in fostering an inclusive culture where every individual feels valued and empowered to share ideas, innovate, and engage with colleagues and clients in...

  • Client Relationship Manager

    5 days ago

    New York, New York, United States Xcenda, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Account Director. In this role, you will be responsible for maintaining and growing strong client relationships with assigned brands, leading product payer strategy development, and driving innovative managed markets initiatives.Key ResponsibilitiesProvide...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Tekshapers Inc Full time

    Job OverviewEmployment Type: Full-TimePosition: Client Partner (Sales)Experience Level: 15+ yearsJob Summary:As a Client Partner at Tekshapers Inc, you will be responsible for managing and expanding a substantial multi-million dollar portfolio with current clients while identifying and pursuing new business opportunities within targeted accounts.Key...

  • Client Relationship Manager

    5 days ago

    New York, New York, United States Apex Exchange Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Apex Exchange. As a key member of our Account Management & Operations Team, you will play a critical role in ensuring the successful delivery of our clients' goals and objectives.Key ResponsibilitiesCultivate RelationshipsDevelop and maintain strong...

  • Client Relationship Management Executive

    2 weeks ago

    New York, New York, United States iCapital Full time

    Job OverviewiCapital is at the forefront of revolutionizing the alternative investment landscape. Our innovative financial technology platform is reshaping how advisors, wealth management firms, asset managers, and banks assess and recommend tailored public and private market strategies for their affluent clientele. As of now, iCapital manages approximately...

  • Lead Client Relationship Manager

    2 weeks ago

    New York, New York, United States Willis Towers Watson Full time

    Senior Client Advocate The Senior Client Advocate at Willis Towers Watson serves as a vital liaison for clients, facilitating access to a wide array of resources. The main objective is to guarantee client satisfaction by delivering customized insurance and risk management strategies. Key Responsibilities Proactively nurture and manage client relationships...