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Senior Client Relationship Manager
2 months ago
Employment Type: Full-Time
Position: Client Partner (Sales)
Experience Level: 15+ years
Job Summary:
As a Client Partner at Tekshapers Inc, you will be responsible for managing and expanding a substantial multi-million dollar portfolio with current clients while identifying and pursuing new business opportunities within targeted accounts.
Key Responsibilities:
- Develop and maintain robust professional relationships with key decision-makers in both existing and prospective accounts.
- Lead the pursuit of large-scale, multi-service line contracts, achieving significant deal wins exceeding $5 million.
- Collaborate with presales, solutioning, and delivery teams to ensure the delivery of exceptional value to clients.
- Proactively shape deal concepts and lead initiatives that provide innovative solutions tailored to client needs.
- Work closely with relevant internal stakeholders, particularly delivery managers, to ensure alignment and success in account management.
- Guide technology development and facilitate workshops to enhance customer engagement and satisfaction.
- Formulate and implement account strategies that align with client priorities and the competitive landscape, driving revenue through industry-specific solutions.
- Establish account governance structures that reflect the client's organizational units and geographical distribution, optimizing service line potential.
- Collaborate with delivery managers to define and achieve delivery metrics, ensuring excellence in client accounts.
- Negotiate contracts and agreements to maximize profitability and value for both the client and the organization.
- Foster and maintain relationships with Independent Software Vendors (ISVs) to enhance service offerings.
Tekshapers Inc is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.