Senior Account Manager

1 week ago


Los Angeles, California, United States Jobot Full time
REMOTE Commercial Account Management Role with a Preference for Construction Experience

This position is hosted by Jobot.

A brief overview of our company:

We are a thriving and reputable independent insurance brokerage that provides comprehensive insurance solutions for personal, business, and employee benefits.

Reasons to consider joining us:
  • 401K with Matching Contributions
  • Exceptional Benefits Package
  • Opportunities for Advancement
  • Competitive Salary
  • Modern Office Environment
  • Career Growth and Innovative Technology
  • Performance Bonuses
  • Work-Life Balance


Position Overview

We are seeking a dedicated Commercial Lines Account Manager to become an integral part of our team. This role is crucial as it involves managing and cultivating client relationships, ensuring seamless account operations, and delivering outstanding customer service. The ideal candidate is someone who excels in a dynamic environment, possesses strong problem-solving skills, and is committed to providing exceptional service to clients. This position presents an excellent opportunity for professional growth and the chance to collaborate with a team of committed professionals.

Key Responsibilities:
As a Commercial Lines Account Manager, your responsibilities will include:

1. Overseeing a portfolio of commercial lines accounts, ensuring all client requirements are addressed promptly and effectively.
2. Building and maintaining robust relationships with clients, delivering excellent customer service, and ensuring client satisfaction.
3. Collaborating with the underwriting team to guarantee accurate and timely account servicing.
4. Identifying opportunities for cross-selling and up-selling, while promoting the company's offerings.
5. Managing renewals, endorsements, and cancellations, and resolving any arising issues.
6. Staying informed about industry trends and regulatory changes, and advising clients accordingly.
7. Participating in team meetings and contributing to the development of strategies and processes.

Qualifications:
To qualify for this position, candidates should possess:

1. A minimum of 5+ years of experience in commercial insurance, account management, and customer service.
2. Excellent communication and interpersonal skills, with the ability to foster strong client relationships.
3. Strong organizational abilities, capable of managing multiple tasks and meeting deadlines.
4. Proficiency in insurance software and Microsoft Office Suite.
5. A solid understanding of commercial insurance products and regulations.
6. A proactive mindset, with the ability to anticipate client needs and provide effective solutions.
7. The ability to work collaboratively within a team as well as independently.
8. A professional insurance designation (e.g., CIC, CRM, etc.) is a plus.

If you are a committed professional with a passion for insurance and client service, and you meet the qualifications outlined above, we encourage you to explore this opportunity with us. Join a fast-growing company that values its employees and fosters a supportive and rewarding work environment.


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