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Senior Account Manager
2 months ago
The Ladders is seeking a Senior Account Manager to enhance our client services team. This role involves overseeing daily account operations and providing strategic counsel to clients, particularly in the realms of consumer technology and gaming. The ideal candidate will play a pivotal role in executing comprehensive public relations initiatives. We are in search of a proactive team player with a positive mindset who can spearhead and implement strategic projects.
About Us:
The Ladders is a forward-thinking public relations firm specializing in brand development, innovative digital content, corporate reputation management, and effective measurement strategies. Our clientele includes some of the most recognized consumer brands globally. We are committed to aligning data-driven creative solutions with the customer journey to achieve significant impact and engage a diverse international audience. We are dedicated to fostering an inclusive environment for our employees.
With a portfolio of award-winning work that has garnered global recognition, including accolades for being a top agency to work for, now is an exciting time to join an organization that is reshaping the public relations landscape and driving meaningful change for our clients.
Key Responsibilities:
- Manage comprehensive public relations programs.
- Identify and implement solutions while collaborating with teams and working independently to ensure client success and relationship growth.
- Collaborate closely with media relations specialists to provide strategic media advice and generate innovative ideas.
- Oversee client media strategies and all integrated public relations plans.
- Lead daily media account operations, acting as the primary media contact for clients and nurturing relationships at multiple levels.
- Offer strategic counsel for media relations, creating new opportunities aligned with client objectives.
- Foster a supportive and growth-oriented culture within the team.
- Set high standards for executing intelligent and effective ideas, ensuring flawless delivery of client programs and managing internal projects.
- Be an essential member of the account team, addressing the evolving needs of clients with thoughtful solutions.
- Utilize business acumen to collaborate with internal teams in developing and executing campaigns and ideas.
- Assist in budget management, timely billing, and reporting in conjunction with the finance team.
- Bachelor's degree in marketing, communications, or a related field with 3-5 years of experience in a public relations, digital, or integrated marketing agency.
- A blend of account management and media relations expertise.
- Strong client service orientation with the ability to manage multiple projects and shifting priorities.
- Exceptional verbal, written, presentation, and problem-solving abilities.
- Demonstrated experience in leading large-scale projects.
- Capability to execute and evaluate multifaceted campaigns and daily communication initiatives.
- Solid understanding of traditional media and content marketing strategies, with the ability to integrate tactics across various media channels and apply analytics for insights.
- Composure under pressure and a commitment to deeply understanding client businesses to become a trusted partner.
