Patient Appointment Coordinator
2 weeks ago
Location: Freehold, NJ
Industry: Healthcare/Orthopedics
Compensation: $20-23/hr
About Our Client: Our client stands as a premier provider in the field of orthopedics and sports medicine, recognized for outstanding patient service and a supportive work atmosphere.
Position Overview: The Appointment Scheduler is responsible for handling a high volume of incoming calls, collaborating with various medical and administrative personnel, and executing scheduling and insurance verification duties. This position plays a crucial role in maintaining efficient operations and effective patient scheduling within a vibrant healthcare environment.
Primary Responsibilities:
- Handle approximately 60 calls daily.
- Collaborate with physicians, billing teams, and insurance representatives.
- Schedule patient appointments and perform online insurance verifications.
- Respond to and triage patient inquiries.
- A minimum of 1 year of experience in appointment scheduling.
- Experience in the orthopedic field is preferred.
- Familiarity with ECW software is advantageous.
- Work Schedule: Monday to Friday, with required hours from 9:00 AM to 1:00 PM; includes a 7-week weekend rotation.
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