Patient Appointment Coordinator

2 weeks ago


Freehold, New Jersey, United States Addison Group Full time
Job Title: Appointment Scheduler

Location: Freehold, NJ

Industry: Healthcare/Orthopedics

Compensation: $20-23/hr

About Our Client: Our client stands as a premier provider in the field of orthopedics and sports medicine, recognized for outstanding patient service and a supportive work atmosphere.

Position Overview: The Appointment Scheduler is responsible for handling a high volume of incoming calls, collaborating with various medical and administrative personnel, and executing scheduling and insurance verification duties. This position plays a crucial role in maintaining efficient operations and effective patient scheduling within a vibrant healthcare environment.

Primary Responsibilities:
  • Handle approximately 60 calls daily.
  • Collaborate with physicians, billing teams, and insurance representatives.
  • Schedule patient appointments and perform online insurance verifications.
  • Respond to and triage patient inquiries.
Required Qualifications:
  • A minimum of 1 year of experience in appointment scheduling.
  • Experience in the orthopedic field is preferred.
  • Familiarity with ECW software is advantageous.
Additional Information:
  • Work Schedule: Monday to Friday, with required hours from 9:00 AM to 1:00 PM; includes a 7-week weekend rotation.
Addison Group is an Equal Opportunity Employer, providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.

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