Patient Service Representative

3 days ago


Freehold, New Jersey, United States SNI Companies Full time

Job Summary

SNI Companies is seeking a highly skilled Patient Service Representative to join our team. As a key member of our healthcare team, you will play a crucial role in ensuring efficient and accurate management of patients during their appointment.

Responsibilities:

  • Greet patients and visitors in a professional and friendly manner, providing a positive first impression of our healthcare facility.
  • Assist patients in completing necessary forms and documents for medical records and services, ensuring accuracy and completeness.
  • Provide information about our healthcare services, answering inquiries from patients and their families in a professional and empathetic manner.
  • Retrieve and release medical records to authorized personnel, ensuring proper authorization and documentation.
  • Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation.
  • Enter patient information into the electronic health record (EHR) system accurately and promptly, verifying and updating demographic and insurance information as needed.
  • Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records.
  • Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management.

Requirements:

  • High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
  • Proven experience in a similar role, preferably within a healthcare setting.
  • Knowledge of medical terminology, health information systems, and electronic health record (EHR) systems.
  • Strong communication, interpersonal, and customer service skills.
  • Attention to detail and ability to maintain confidentiality and handle sensitive information appropriately.
  • Proficient in using computer systems and software for data entry, record management, and communication.

Benefits:

  • Comprehensive benefits package, featuring health, dental, and vision insurance.
  • Company-paid life and long-term disability insurance.
  • 401(k) profit-sharing plan.


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