Patient Service Representative
3 days ago
Job Summary
SNI Companies is seeking a highly skilled Patient Service Representative to join our team. As a key member of our healthcare team, you will play a crucial role in ensuring efficient and accurate management of patients during their appointment.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner, providing a positive first impression of our healthcare facility.
- Assist patients in completing necessary forms and documents for medical records and services, ensuring accuracy and completeness.
- Provide information about our healthcare services, answering inquiries from patients and their families in a professional and empathetic manner.
- Retrieve and release medical records to authorized personnel, ensuring proper authorization and documentation.
- Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation.
- Enter patient information into the electronic health record (EHR) system accurately and promptly, verifying and updating demographic and insurance information as needed.
- Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records.
- Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management.
Requirements:
- High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
- Proven experience in a similar role, preferably within a healthcare setting.
- Knowledge of medical terminology, health information systems, and electronic health record (EHR) systems.
- Strong communication, interpersonal, and customer service skills.
- Attention to detail and ability to maintain confidentiality and handle sensitive information appropriately.
- Proficient in using computer systems and software for data entry, record management, and communication.
Benefits:
- Comprehensive benefits package, featuring health, dental, and vision insurance.
- Company-paid life and long-term disability insurance.
- 401(k) profit-sharing plan.
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