Healthcare Appointment Manager

2 weeks ago


West Freehold, New Jersey, United States Addison Group Full time
Job Overview

Position: Appointment Scheduler

Location: Freehold, NJ

Sector: Healthcare/Orthopedics

Compensation: $20-23/hr

About Us: At Addison Group, we pride ourselves on being a premier provider in the field of orthopedics and sports medicine, dedicated to delivering outstanding patient care and fostering a collaborative workplace.

Role Summary: The Appointment Scheduler plays a pivotal role in managing a high volume of incoming calls, liaising with various medical and administrative teams, and overseeing appointment scheduling along with insurance verification processes. This position is crucial for maintaining efficient operations and ensuring effective patient scheduling in a fast-paced healthcare environment.

Key Duties:

  • Handle approximately 60 calls daily.
  • Collaborate with physicians, billing personnel, and insurance representatives.
  • Organize patient appointments and perform online insurance verifications.
  • Respond to and prioritize patient inquiries.

Required Qualifications:

  • A minimum of 1 year of experience in appointment scheduling.
  • Prior experience in orthopedics is advantageous.
  • Knowledge of ECW is beneficial.

Additional Information:

  • Work Schedule: Monday to Friday, with core hours from 9:00 AM to 1:00 PM; includes a 7-week weekend rotation.

Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We comply with applicable state and local laws governing non-discrimination in employment in every location in which we operate. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



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