Finance Support Specialist

1 week ago


Manchester New Hampshire, United States DataXoom Full time

Are you seeking a rewarding position within a vibrant and collaborative work atmosphere? DataXoom is on the lookout for a Finance Support Specialist to provide outstanding financial assistance to our organization.


Company Overview:
DataXoom stands as a premier provider of mobile data solutions in the United States, catering to large businesses and enterprise clients. We take pride in delivering exceptional service and value to our customers.

Key Responsibilities:
  • Maintain precise records of customer accounts, assist in reconciling outstanding balances, and address discrepancies.
  • Oversee and manage customer balances through the Accounts Receivable process, communicating professionally to collect overdue amounts.
  • Investigate and resolve credit card payment failures with customers, ensuring smooth resolution.
  • Process employee expense reports via the Expensify platform, verifying receipts and ensuring adherence to company policies for timely reimbursements.
  • Handle payment terms documentation for customer accounts, ensuring accuracy in monitoring and maintaining customer payment terms.
  • Record payments from the Accounts Receivable log to the respective customer accounts.
  • Update credit card expiration dates to avoid payment processing interruptions.
  • Monitor and apply International Charges as necessary.
  • Calculate and implement account adjustments, including credit adjustments and balance corrections, ensuring precision.
  • Prepare and issue manual invoices for customers.
  • Generate and apply credit memos for approved adjustments, coordinating with relevant teams.
  • Manage Cost of Goods Sold (COGs) charges, collaborating with team members to maintain accurate records.
  • Assist in establishing new vendor accounts, collecting necessary documentation, and ensuring compliance with company policies.
  • Conduct credit evaluations on potential vendors and customers, assessing creditworthiness and communicating findings to relevant stakeholders.
  • Perform additional administrative tasks as required, such as answering phones and processing mail.

Requirements:

• Associate degree in accounting, finance, or related field, or 2+ years of experience in accounts receivable or a similar role.

• Exceptional customer service and communication skills; experience working collaboratively with cross-functional teams is essential.

• Strong attention to detail with effective problem-solving abilities.

• Ability to multitask, prioritize, and manage time efficiently.

• Proficiency in Microsoft Excel.

• Adaptable with an entrepreneurial mindset and strong work ethic.

• Must be authorized to work in the U.S.; sponsorship is not available for this position.


Benefits:
  • Compensation range - $21.50/hour
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long-Term Disability
  • Training & Development
  • Hybrid Work Schedule
  • Free Food & Snacks


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