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Bilingual Customer Support Specialist in Finance
2 months ago
About TaskUs: TaskUs is a leading provider of outsourced digital services and customer experience solutions for technology firms. With a diverse workforce of 45,000 employees across twenty-three locations, TaskUs caters to clients in various industries such as social media, e-commerce, gaming, and more.
What We Offer: At TaskUs, we prioritize the well-being of our employees by providing competitive salaries and comprehensive benefits packages. Our People First culture fosters internal mobility and encourages professional development.
About the Role: We are looking for a Bilingual Customer Support Specialist in Finance to deliver outstanding service to our members in an Inbound Call Center environment. Your responsibilities will include addressing inquiries, resolving online banking issues, and suggesting solutions to enhance member satisfaction.
Requirements:
- High School Diploma or equivalent combination of education and experience
- Prior experience in customer service is essential
- Strong knowledge of Digital Banking systems
- A genuine desire to assist others and excellent critical thinking abilities
- Self-driven and capable of working collaboratively in a team setting
About Us: TaskUs is a collective of skilled professionals dedicated to leveraging technology and data to optimally serve our partners. We provide benefits such as medical, dental, vision plans, and a 401k match. Join us to experience a culture that truly values its people.
How We Protect You: TaskUs does not request any form of payment during the application process. Be cautious of unauthorized recruiters posing as TaskUs representatives.
DEI: At TaskUs, we are committed to diversity and inclusion. We welcome applicants from all backgrounds and strive to provide equal access to opportunities. Please inform us if you require accommodations during the hiring process.
EEO: TaskUs is an equal opportunity employer dedicated to fostering an inclusive environment. We celebrate diversity for the benefit of our employees, clients, and community.
We encourage you to explore career opportunities at TaskUs and apply through the designated channels.
