Lead Technical Program Manager

2 weeks ago


San Francisco, California, United States Capital One National Association Full time

Location: Center, United States of America, McLean, Virginia

Senior Manager, Technical Program Management - Generative AI

Are you passionate about steering programs that achieve essential business objectives and create large-scale products and platforms?

About Capital One: At Capital One, we are transforming the banking landscape. Our foundation is built on the principle that everyone deserves access to the financial system. We are committed to cultivating an environment where all individuals have the opportunity to thrive. Although we are a bank, our mindset is innovative and forward-thinking. We continuously explore new possibilities, aiming to inspire and develop the tools our customers need to enhance their financial well-being through cutting-edge technology. This is where your expertise comes into play.

About the Team: In this position, you will integrate product, technology, and business strategies to implement our objectives utilizing Generative AI. You will drive significant and measurable results by establishing and guiding goals, roadmaps, cross-organizational collaboration, progress tracking, and technical specifications for our Generative AI platforms. This role demands a robust technical foundation, solid architectural skills, and effective communication abilities.

Key Attributes of Our Senior Manager TPMs:

  • Strong technical expertise, ideally in developing highly scalable platforms, products, or services, with the capacity to proactively identify and address technical risks throughout the delivery lifecycle.
  • Outstanding communication and collaboration capabilities.
  • Exceptional problem-solving and influencing skills.
  • A data-driven approach to problem-solving, coupled with a collaborative mindset to implement comprehensive solutions; a systems thinker.
  • Ability to simplify complex technical concepts and facilitate well-informed decisions across product, engineering, design, and data science teams.
  • Intense focus on execution, accountability, and achieving results.
  • Exceptional cross-functional collaboration skills; adept at working across various functions, organizations, and reporting structures to accomplish objectives.
  • Highly developed emotional intelligence, attentive listening skills, and a deep sense of empathy for teams and partners.

Basic Qualifications:

  • Bachelor's degree.
  • A minimum of 5 years of experience managing technical programs.

Preferred Qualifications:

  • Experience overseeing technical projects in AI and/or Machine Learning.
  • Experience collaborating across a wide range of groups (enterprise-level initiatives).
  • 5+ years of experience designing and implementing data-intensive solutions using distributed computing.
  • 3+ years of experience in developing distributed systems and highly available services utilizing cloud computing services/architecture, preferably with AWS.
  • 3+ years of experience creating highly scalable mobile products and platforms.
  • 3+ years of experience with Agile methodologies.
  • 3+ years of experience managing large and complex programs, where you define the business or technical vision, collaborate with extensive cross-functional teams, secure commitments on deliverables, and facilitate teams to achieve business impact.
  • Experience in developing systems and solutions within a highly regulated environment.
  • Bachelor's degree or higher in a relevant technical field (Computer Science, Software Engineering).

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law. Capital One promotes a drug-free workplace.



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