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Lead Technical Program Manager

2 months ago

San Francisco, California, United States CloudFlare Full time
Senior Technical Program Manager - Engineering PMO
Cloudflare is on the lookout for an experienced and proactive Technical Program Manager to oversee and coordinate various enterprise-wide initiatives and projects that span multiple teams and quarters within Product Engineering. Your primary role will involve collaborating across diverse functions including product, engineering, design, marketing, security, billing, technical operations, infrastructure, legal, and more to develop and implement the overarching strategy.

You will actively engage in gathering requirements, establishing deliverables, tracking progress, managing stakeholder expectations, and collaborating with various departments to ensure successful outcomes. You will work closely with product and engineering teams to assess available options, manage stakeholder expectations, and execute the strategic roadmap.

This role requires the management of multiple stakeholders and coordination with teams located across various time zones.

The ideal candidate is driven by processes yet remains adaptable and iterative, someone who thrives on tackling new challenges, enjoys fostering teamwork, and is committed to driving collective success.

This position offers flexibility in location, with options for remote work.

Key Responsibilities

  • Comprehend technical requirements for assigned engineering programs
  • Effectively balance risks while achieving business objectives
  • Gather clear requirements, plans, and decisions to proactively address critical gaps and mitigate risks
  • Facilitate the creation and implementation of scalable processes to meet product and engineering team objectives
  • Establish regular feedback mechanisms and ensure alignment from contributors on program plans and roadmaps
  • Provide consistent status updates to stakeholders and senior management

Preferred Skills and Qualifications

  • Bachelor's degree or higher in Computer Science, Information Technology, Information Security, or a related field, or equivalent experience
  • Familiarity with network architecture and collaboration with infrastructure teams is advantageous
  • Over 10 years of experience in technical program management with a focus on continuous improvement
  • Demonstrated success in creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with reliability
  • Exceptional verbal and written communication skills, with a proven ability to communicate effectively at all organizational levels, including executive levels
  • Experience working across multiple time zones and with various cross-functional teams
  • Strong proficiency in Confluence, JIRA (admin-level experience preferred), and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc.)
  • A servant leader who has successfully gained respect from peers through empathy, support, and motivation
  • Comfortable managing tight deadlines, shifting priorities, and ambiguity.

Compensation

Compensation may vary based on work location.

  • For Colorado-based hires: Estimated annual salary of $147,000 - $179,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $161,000 - $197,000
  • For Bay Area-based hires: Estimated annual salary of $168,000 - $206,000

Equity

This role is eligible for participation in Cloudflare's equity plan.

Benefits

Cloudflare provides a comprehensive benefits package designed to support you and your family. Our benefits programs can assist with healthcare expenses, support caregiving, build future capital, and enhance your overall quality of life. Below is a summary of our benefits for employees in the United States, with variations for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off encompassing vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave