Lead Technical Program Manager

2 weeks ago

San Francisco, California, United States CloudFlare Full time
Senior Technical Program Manager - Engineering PMO
Cloudflare is in search of an accomplished and proactive Technical Program Manager to spearhead and oversee a variety of organization-wide initiatives and projects that span multiple quarters and teams within Product Engineering. Your primary role will involve collaborating across various functions including product, engineering, design, marketing, security, billing, technical operations, infrastructure, legal, and more to formulate and implement the overarching strategy.

You will actively engage in gathering requirements, establishing deliverables, tracking progress, managing stakeholder expectations, and collaborating with diverse functions to ensure successful outcomes. You will work closely with different product and engineering counterparts to assess available options, manage stakeholder expectations, and execute against the established roadmap.

This role entails managing numerous stakeholders and accommodating teams that are spread across various time zones.

The ideal candidate is driven by processes yet remains adaptable and iterative, someone who relishes new challenges, enjoys uniting individuals as a cohesive team, and guiding them towards achieving success.

This position offers flexibility in work location.

Key Responsibilities

  • Comprehend technical requirements of assigned engineering programs
  • Effectively balance risks while achieving business objectives
  • Gather clear requirements, plans, and decisions to proactively address critical gaps and mitigate risks
  • Facilitate the creation and implementation of scalable processes to align with product and engineering team goals
  • Establish regular feedback cycles and ensure consensus from contributors on program plans and roadmaps
  • Provide consistent status updates to stakeholders and senior management

Preferred Skills and Knowledge

  • Bachelor's degree or higher in Computer Science, Information Technology, Information Security, or a related field, or equivalent experience
  • Familiarity with network architecture and collaboration with infrastructure teams is advantageous
  • Over 10 years of experience in technical program management with a commitment to continuous improvement
  • Demonstrated success in creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver predictably
  • Exceptional oral and written communication skills, with a proven ability to communicate effectively at various levels, including executive levels
  • Experience working across multiple time zones and with various cross-functional teams
  • Strong proficiency with Confluence, JIRA (admin-level experience preferred), and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc.)
  • A servant leader who has successfully earned respect from peers through empathy, support, and motivation
  • Comfortable managing tight deadlines, shifting priorities, and ambiguity.

Compensation

Compensation may vary based on work location.

  • For Colorado-based hires: Estimated annual salary of $147,000 - $179,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $161,000 - $197,000
  • For Bay Area-based hires: Estimated annual salary of $168,000 - $206,000

Equity

This role is eligible for participation in Cloudflare's equity plan.

Benefits

Cloudflare provides a comprehensive benefits package designed to support you and your family. Our benefits programs can assist with healthcare expenses, support caregiving, build capital for the future, and enhance your overall quality of life. Below is a summary of our benefits for employees in the United States, with variations for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

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