Business Development Manager

4 days ago

Fresno, California, United States Stardom Employment Consultants Full time
Job Summary

As a key member of the Stardom Employment Consultants team, the Account Manager will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving sales growth. This role requires a deep understanding of client needs, the ability to deliver tailored staffing solutions, and the skills to expand our client base.

Key Responsibilities
  • Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships.
  • Sales Growth: Identify and pursue new business opportunities within existing accounts and through prospecting new clients.
  • Needs Assessment: Work closely with clients to understand their staffing needs and develop customized recruitment solutions.
  • Proposal Development: Prepare and present proposals, negotiate contracts, and close sales to achieve revenue targets.
  • Cross-Selling: Leverage your knowledge of our services to cross-sell additional staffing solutions that meet client needs.
  • Market Research: Stay informed about industry trends, market conditions, and competitor activities to strategically position our services.
  • Client Onboarding: Ensure a smooth onboarding process for new clients, including setting expectations, explaining service offerings, and managing contracts.
  • Collaboration: Work closely with recruitment teams to ensure client requirements are met and service delivery exceeds expectations.
  • Reporting and Analysis: Track and report on sales performance, client satisfaction, and market trends to inform business strategy.
  • Problem-Solving: Address and resolve client issues, acting as a liaison between the client and internal teams.
  • Customer Retention: Develop and implement strategies to retain clients and increase customer loyalty.
Qualifications
  • Experience: 3 years of experience in account management or sales within the staffing or recruitment industry is required.
  • Sales Skills: Proven track record of meeting or exceeding sales targets in a B2B environment.
  • Industry Knowledge: Strong understanding of staffing and recruitment processes, industry trends, and workforce solutions.
  • Communication Skills: Excellent verbal and written communication skills with the ability to engage and influence clients at all levels.
  • Customer Focus: Strong customer service orientation with a commitment to client satisfaction and success.
  • Problem-Solving: Ability to quickly identify issues and implement effective solutions.
  • Negotiation Skills: Strong negotiation and contract management skills.
  • Organizational Skills: Excellent time management and organizational skills with the ability to manage multiple accounts and projects simultaneously.
  • Team Collaboration: Ability to work effectively with internal teams to deliver on client expectations.
  • Technical Skills: Proficiency in CRM software and Microsoft Office Suite.

Remote Work: No

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