Retail Sales Associate

6 days ago


Indiana, Pennsylvania, United States AAA East Central Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist at AAA East Central. As a key member of our branch network, you will be responsible for providing exceptional service to our members and customers, while also driving sales and revenue growth.

Key Responsibilities
  • Provide legendary service to members and customers, including greeting, determining needs, and offering solutions.
  • Meet and exceed sales and service goals for multiple AAA products and services, including travel-related materials and services.
  • Prepare and provide TripTiks travel routings, marked road maps, tour books, and other travel-related materials.
  • Make hotel and car rental reservations for members, and provide travel destination information.
  • Issue passport photos and accept payments for various products, providing accurate change and receipts.
  • Balance and reconcile cash drawer, and perform additional job-related duties as assigned by management.
Requirements
  • Experience in retail sales, banking, or similar customer service/sales environment.
  • Proven ability to exceed assigned sales or service quality goals.
  • Ability to work overtime, including Saturdays.
  • Experience with Microsoft Office basics.
  • Ability to travel locally when necessary.
  • A high school diploma or GED.
  • Successful completion of pre-employment assessments, background check, and drug screening.
Benefits
  • Extraordinary medical, dental, vision, and life benefits.
  • 401(k) Savings plan with company match.
  • Tuition assistance.
  • PTO for community volunteer programs.
  • Wellness program.
  • Employee discounts (membership, insurance, travel, entertainment, services, and more).


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