Retail Operations Supervisor

2 weeks ago


Indiana, Pennsylvania, United States Belle Tire Full time
Position Overview:
The Retail Operations Supervisor is a dynamic, customer-oriented role that emphasizes positivity and high energy.

This position offers the chance to develop both personally and as a vital team member within the tire and automotive sector.


Key Responsibilities:
  • Foster strong customer relationships
  • Evaluate customer needs and recommend appropriate Belle Tire solutions
  • Adhere to Belle Tire's established Sales Process
  • Oversee cash management, including cash transactions and daily reconciliation
  • Coordinate workflow within the service department
  • Achieve and surpass set goals and performance metrics
  • Manage daily paperwork associated with retail operations
  • Perform opening and closing duties as a key holder
  • Support the store manager in coaching, managing, and developing team members
  • Assist in creating employee schedules
  • Participate in hiring, interviewing, and addressing employee relations issues
  • Oversee inventory and facility management
  • Maintain cleanliness in the shop, showroom, and restrooms
  • Collaborate effectively within a team environment while maintaining a positive attitude
  • Prioritize the best interests of customers, employees, and vendors
  • Engage in continuous improvement initiatives for Belle Tire
  • Perform additional duties as assigned by management

Qualifications:
  • Must be at least 18 years old
  • Possess a valid driver's license
  • High School Diploma or GED required
  • Strong communication skills with co-workers, management, and customers
  • Ability to lift up to 75 pounds
  • Willingness to work varying hours, including Mon-Sat, with potential overtime
  • Experience in a workshop environment with significant physical demands and extended periods of standing

Benefits:
  • Company contributions to 401k
  • Discounts on products and services
  • Flexible paid time off
  • Competitive health insurance for eligible employees
  • Opportunities for career advancement within a family-owned business

About Belle Tire:

Belle Tire has been a trusted name for over a century, built on the principle that customer satisfaction is paramount. As we celebrate our 100-year milestone, we recognize the extraordinary team that has contributed to our success and will continue to drive us forward.

As a family-owned enterprise with over 130 retail locations and a workforce exceeding 2,000 across Michigan, Indiana, Illinois, and Ohio, we are dedicated to providing our community with reliable and affordable tire and automotive services.

Our offerings include tire services, shocks and struts, oil changes, brakes, batteries, auto glass, and more, all delivered with an in-store experience that goes beyond the traditional garage.

Belle Tire is an equal opportunity employer, committed to fair treatment for all applicants and employees based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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