Janitorial Operations Manager
4 days ago
The Janitorial Operations Manager (JOM) is a key leadership position at The Kennedy Collective Inc., responsible for overseeing the janitorial services business operation across multiple states. This role requires a strong background in contract and project management, as well as hands-on experience in direct work performance.
Key Responsibilities- Directly supervise and lead a team of janitorial personnel to ensure high-quality service delivery to government and commercial customers.
- Develop and implement departmental policies, procedures, and goals that align with the organization's values and strategic plan.
- Prepare contract bids and service inquiry responses, establishing price points based on competitive standards.
- Cultivate and develop Regional and Area Managers, providing ongoing guidance and direction.
- Identify performance goals and provide training, coaching, and feedback to janitorial personnel.
- Manage financial aspects of the operation, ensuring account/contract profit and productivity goals are met.
- Determine staffing requirements, contract ratio requirements, personnel acquisition, training, and retention processes.
- Implement environmental management sustainability programs, adhering to CIMS GBAC standards.
- Develop Quality Control Plans and customer feedback systems to ensure contract compliance and service quality.
- Ensure compliance with CIMS Certification, OSHA, EPA, and DOT standards.
- Manage inventory of operations assets, including consumables, devices, equipment, tools, and vehicles.
- Provide hands-on cleaning as needed, including stripping and waxing, buffing, carpet cleaning, mopping, and other general cleaning tasks.
- Be on-call to respond to emergency needs at agency locations, including night and weekend contracts.
- Bachelor's degree in business management or a related field, or an equivalent combination of education and experience (8-10 years).
- At least 4 years of multi-site janitorial management/custodial services experience.
- Commercial project estimating and quoting experience.
- Professional floor-care experience preferred.
- Experience with management of Federal contracts preferred.
- CIMS and/or Lead Building certification experience preferred.
- Proficiency in using Microsoft Office Systems and other industry software.
- Ability to pass a National Agency Check and acquire a Dept. of Defense Common Access Card.
- Ethics/Integrity
- Job Knowledge/Certifications
- Planning & Organizing
- Leadership/People Management
- Results Driven
- Building Strategic Relations
- Medical, Vision, and Dental Insurance
- Generous PTO
- 401k
- Disability
- Tuition Reimbursement
- Employee Assistance Program
- Two-week new hire orientation, including an introduction to the agency, site tours, and employer-funded CPR & PMT certification.
- Two weeks of job-specific trainings and shadowing at your worksite.
- Check-ins with Human Resources after your first 30, 60, and 90 days.
The Kennedy Collective Inc. is an Equal Opportunity/Affirmative Action Employer, committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
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