Fiber Optic Solutions Specialist

1 week ago


Grand Rapids, Michigan, United States AFL Full time
About the Role

AFL is seeking a highly skilled Solutions Engineer to join our team. As a key member of our organization, you will play a critical role in delivering industry-leading fiber optic cable, connectivity, and accessories to our customers.

Key Responsibilities
  • Align with business needs of customers, Sales, and Product teams to drive product development and sales growth.
  • Own new product requirements, engage with customers to create product requirements, and work closely with Product Line Managers and Engineering teams to action new product development.
  • Develop and implement end-to-end solution connectivity diagrams, product mock-up plans, and test plans to ensure solution meets link requirements.
  • Resolve technical issues before and during deployment of products at customer sites and ensure customer success in product reception and deployment.
  • Develop an understanding of customer network topology for fiber connectivity and support customer site visits for new product testing, deployment, and operationalizing.
Requirements
  • Engineering degree or substantial real-world experience working with fiber optics networks.
  • 1+ years of data center, cabling, and fiber optic connectivity solutions experience.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer
  • Flexible time off policy.
  • Hybrid office schedule for qualifying employees.
  • 401K Company match (up to 4% - dollar for dollar).
  • Professional development, training, and tuition reimbursement programs.
  • Excellent medical, dental, vision, and life insurance policy options.
  • Opportunities for career advancement with an industry-leading company.


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