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Client Success Account Executive

2 months ago

Somerville, Tennessee, United States Cardinal Health Full time

Company Overview
Cardinal Health, Inc. is a leading global provider of integrated healthcare services and products, dedicated to enhancing patient care through collaboration among patients, providers, payers, pharmacists, and manufacturers.

Position Overview
We are seeking a skilled Customer Success Account Manager to join our dynamic team. This role is essential in fostering and sustaining long-term relationships with our clients, ensuring they receive exceptional service and support tailored to their needs.

Key Responsibilities
- Client Relationship Management: Cultivate and maintain robust relationships with assigned clients, ensuring their satisfaction and addressing any concerns promptly.
- Contract Oversight: Manage and uphold the terms of client agreements, ensuring all commitments are met and operationalized effectively.
- Strategic Planning: Collaborate with cross-functional teams to develop comprehensive strategies that align with client needs and business objectives.
- Communication: Serve as the primary liaison between clients and Cardinal Health, facilitating effective communication and addressing service-related issues.
- Performance Reporting: Monitor and report on key performance indicators, identifying opportunities for improvement and communicating results back to clients.

Qualifications
- Proven experience in a customer-facing role, preferably within the healthcare or pharmaceutical sectors.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent organizational and project management capabilities.
- Ability to build and maintain relationships in both virtual and in-person settings.

What We Offer
Cardinal Health provides a comprehensive benefits package, including medical, dental, and vision coverage, a 401k savings plan, and various wellness programs to support the health and well-being of our employees.

We are committed to fostering an inclusive workplace that values diversity and encourages all qualified applicants to apply.